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Verimatrix > Case Studies > Building A Secure Android-Based TV Service Platform for Swisscom

Building A Secure Android-Based TV Service Platform for Swisscom

Technology Category

Functional Applications - Remote Monitoring & Control Systems
Analytics & Modeling - Predictive Analytics
Cybersecurity & Privacy - Security Compliance

Applicable Industries

Telecommunications
Software

Applicable Functions

Business Operation
Sales & Marketing

Use Cases

Remote Control
Digital Twin
Predictive Maintenance

Services

System Integration
Software Design & Engineering Services
Cybersecurity Services

The Challenge

Swisscom, a leading telecom provider in Switzerland, faced the challenge of upgrading its existing IPTV service to meet the growing demands of its customers. The company needed to enhance the user experience, provide more content, and support multi-screen viewing. Additionally, Swisscom aimed to reduce costs and time-to-market by leveraging an Android-based platform for its new service, Swisscom TV 2.0. The challenge also included ensuring robust content protection and seamless integration with existing infrastructure.

About The Customer

Swisscom is Switzerland’s leading telecom provider, headquartered in Ittigen, near the capital city of Berne. With over 20,000 employees, the company generated a turnover of CHF 5.7 billion in the first half of 2014. Swisscom is known for its commitment to sustainability and innovation, making it one of the most sustainable companies in Switzerland and Europe. The company has a strong presence in the telecommunications market, offering a wide range of services, including IPTV, to its customers. Swisscom's dedication to providing high-quality services and its focus on customer satisfaction have made it a prominent player in the industry.

The Solution

Swisscom introduced Swisscom TV 2.0, a next-generation IPTV service built on an Android-based platform. The new service features a multi-device middleware, allowing seamless integration with set-top boxes and other devices. The set-top boxes are customized tablets with security hardening, supporting multicast UDP streams and adaptive bitrate streaming. Swisscom collaborated with Verimatrix to implement the Verimatrix Video Content Authority System (VCAS) for IPTV, ensuring robust content protection. The service also includes a network DVR, allowing users to record multiple channels simultaneously and watch time-shifted content. The user interface was upgraded to be more visual and intuitive, enhancing the overall user experience.

Operational Impact

Swisscom TV 2.0 has been widely acclaimed in Switzerland by both customers and reviewers, demonstrating a successful upgrade from the previous IPTV system.
The new service supports multi-screen viewing and a companion app, delivering content anytime, anywhere with easy discovery.
The set-top boxes feature fast boot-up times, ultra-quick channel changes, and a Bluetooth Low Energy (BLE) remote control, enhancing user convenience.

Quantitative Benefit

In nine months, 300,000 homes signed up for Swisscom TV 2.0.
In seven months, 200,000 homes signed up for the new service, with many being new television customers.
Swisscom TV 2.0 supports more than 1.17 million TV subscribers.