Baltimore Gas and Electric Company (BGE) wanted to optimize the deployment and ongoing health of its advanced metering infrastructure (AMI) network and identify and reduce unbilled energy usage. BGE wanted a solution to deliver an annual economic benefit of $20 million.

To increase efficiency, develop new services, and spread a digital culture across the organization, Enel is executing an enterprise-wide digitalization strategy. Central to achieving the Fortune 100 company’s goals is the large-scale deployment of the C3 AI Suite and applications. Enel operates the world’s largest enterprise IoT system with 20 million smart meters across Italy and Spain.

In tandem with its 6 year-long smart meter rollout plan, Con Edison sought to implement Advanced Metering Infrastructure (AMI) operations on top of a comprehensive enterprise data analytics platform for improved operational insight and customer service for its base of more than four million customers. In order to improve customer service and operations across its region, one of the largest integrated utilities in the United States has rolled out the C3 AI Suite and C3 AMI Operations application on AWS. Con Edison’s project objectives were to deliver on the utility’s commitments for presenting customer data, establish AMI operations across 5 million smart meters to ensure operational health, and build a federated data image platform for analytic capabilities. The utility’s smart meter deployment will generate between 100 terabytes and 1 petabyte of data per year, so choosing a platform that could scale and continue to perform analytics on an ever-larger data set was vital.