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Avon Calls on E2open for Better Supply Chain Performance
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Application Infrastructure & Middleware - Data Exchange & Integration
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Consumer Goods
- Retail
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
The Challenge
As Avon expanded globally, the company faced significant challenges in managing its supply chain due to a lack of centralized information across its global locations. This was exacerbated by the use of varied MRP and ERP systems in different regions, leading to inefficiencies in inventory and distribution management. The manual, ad-hoc planning processes were not supported by enterprise systems, resulting in varying service levels and a surplus of stock. Avon needed better engagement across multiple geographies and disparate platforms to achieve real-time visibility into supplier production availability and move towards collaborative planning and execution.
About The Customer
New York, N.Y.-based Avon is a leading global beauty company with $10 billion in annual revenue. As one of the world’s largest direct sellers, Avon employs more than 30,000 associates worldwide and is sold through more than 6 million active independent Avon Sales Representatives. Avon products are available in over 100 countries, and the product line includes color cosmetics, skincare, fragrance, fashion, and home products, featuring well-recognized brand names such as Avon Color, ANEW®, Skin-So-Soft, and Advance Techniques. The company’s products are primarily driven through the Avon brochure, with nearly 50 million copies distributed every two to three weeks. Avon has a widely distributed supplier and sales base, short product lifecycles, and a constant flow of changing promotions that influence demand.
The Solution
To address its supply chain challenges, Avon partnered with E2open to develop a supply chain solution branded as 'Connect2Avon.' This solution aimed to replace inefficient legacy systems, reduce inventory sustainably, automate system-driven planning for goods and materials, reduce operational costs and obsolescence, and improve profitability and productivity. The system includes several functional components such as Multi-Enterprise Foundation, Collaborative Order Management, Collaborative Inventory Management, Collaborative Supply Planning, and E2open Logistics Network. These components enable seamless integration with backend systems, providing a single source of information for the entire Avon organization and facilitating collaborative planning and execution processes between Avon and its suppliers.
Operational Impact
Quantitative Benefit
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