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Connected Field Services

McKinley faced several challenges to implement these product improvements: - Which device hardware is best? - How do they connect their products and put them online? - How will their products communicate? - Which sensor protocols work best? - How will they develop the proper visualizations? - How do we integrate it with their field service technology? - How do they set up rules and their associated actions?

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  • SUPPLIER
  • ThingLogix
    ThingLogix propels the modern business with the Internet of Things by combining AI-driven IoT solutions and the power of the cloud - creating new business value and accelerating time-to-market.
  • TECHNOLOGIES
  • Platform as a Service (PaaS) - Data Management Platforms
  • INDUSTRIES
  • Equipment & Machinery
  • FUNCTIONS
  • Field Services
  • USE CASES
  • Machine Condition Monitoring
  • ABOUT CUSTOMER
  • McKinley Elevator Corporation is a primary leader in the fast growing market of residential and commercial accessibility products. Since 1948, McKinley has provided exceptional service and has earned a reputation for providing the highest quality products
  • CUSTOMER NAME
  • McKinley Elevator Corporation
  • CONNECTIVITY PROTOCOLS
  • SOLUTION
  • ThingLogix first helped McKinley identify the proper embedded hardware and radio frequency technology, used across both products. On-boarded their products onto the ThingWorx platform and integrated incoming data into their ServiceMax org. Setup priority based events and associated alerts and follow up actions. Worked with PTC to develop a ThingWorx dashboard for real-time monitoring.

  • DATA COLLECTED
  • Asset Performance, Asset Status Tracking, Connectivity Status, Control System Alert, Service Lifecycle
  • OPERATIONAL IMPACT
  • Impact #1
    [Efficiency Improvement - Labor Safety]
    The solution enables monitor for safety and training issues.
    Impact #2
    [Efficiency Improvement - R&D]
    Within 30 days, ThingLogix joined with ServiceMax and PTC to produce a proof-of-concept for the McKinley.
    Impact #3
  • QUANTITATIVE BENEFIT
  • PARTNER
  • ThingWorx
    The ThingWorx IoT Technology Platform. One Platform. Limitless Possibilities. ThingWorx is the only enterprise-ready technology platform that enables innovators to rapidly develop and deploy smart, connected solutions for the Internet of Things. Build Fast Connectivity and development tools made for IoT enable developers to quickly create, test and deploy solutions faster than ever thought possible. Build Smart Integrated capabilities of the platform enable developers to create more feature-rich solutions in a fraction of the time of other platforms. Build for Enterprises Developers quickly and easily create IoT solutions that are scalable, secure, and meet the needs of the largest of enterprises.
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