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TIBCO Software > Case Studies > CTI Solutions Group Advances their Product Lifecycle Management Suite
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CTI Solutions Group Advances their Product Lifecycle Management Suite

 CTI Solutions Group Advances their Product Lifecycle Management Suite - IoT ONE Case Study
The Challenge

CTI Solutions began looking for a new reporting solution for customers because, as CEO Rick Daffron describes, “They were becoming more involved in monitoring everything—wholesale inventory, sales by style, SKUs. Offered analytics via Excel and other tools in both HTML and downloadable formats. Had 12 local full-time programmers and another 30 offshore, and about six of them were dedicated to maintaining task reporting for 93 countries throughout the world. Got to a point where couldn’t keep up with programming and maintenance. Just could not continue that way.

Needed a more automated, more uniform solution, and one that would supply a lot of different ways to present information, both online and downloadable. If we didn’t move to a more agile reporting and data handling system, would not be able to satisfy clients’ growing needs for timely information or hire the talent needed to grow.

By moving to a dedicated analytic engine, could focus on recording rather than maintenance. Could also offer real-time data and an environment that was more attuned to experience rather than tasks, which would differentiate us from our competition.

The Customer

CTI Solutions

About The Customer

CTI Solutions provides a complete suite of web-based workflow management products. Its Comprehensive Workflow System provides a modular path to help companies manage digital resources in an easy, consistent, and cost-effective manner. By streamlining management and use of business information, customers enjoy increased sales, marketing, and decision-making efficiency while reducing production and technology costs.

The Solution

The company needed to display information in online graphical visualizations as well as in exported Excel format. After looking for about a year at all the different engines, watching several demos, and talking to clients and users, determined that TIBCO Jaspersoft® would have the quickest learning curve and the most user-friendly interface.

What drove Jaspersoft is that over the last 25 years learned that the more information you have and can slice and dice, the more of a foundation you have for effectively running your business. 

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