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Equifax UK's Transformation: Enhancing Agility and Resilience with Google Cloud

 Equifax UK's Transformation: Enhancing Agility and Resilience with Google Cloud - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Event-Driven Application
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Cement
  • Construction & Infrastructure
Use Cases
  • Construction Management
  • Time Sensitive Networking
Services
  • Cloud Planning, Design & Implementation Services
The Challenge
Equifax, a leading global credit bureau, was grappling with the high operational cost of managing its legacy infrastructure. The company needed to modernize its application platform to make it more secure, scalable, and flexible to support new services rapidly. The goal was to leverage cloud capabilities to improve its data-centric services and deliver innovative products. The challenge was to find an optimal path to modernize and secure applications in the cloud. Equifax also aimed to gain actionable insights into customer usage patterns to ensure a high level of service availability.
The Customer

Equifax UK

About The Customer
Equifax is one of the leading global credit bureaus, providing a platform that drives innovation with cloud technologies supported by analytics. The company helps other businesses make critical decisions with confidence. Equifax needed to modernize its application platform to make it more secure, scalable, and flexible to support new services rapidly. The company aimed to leverage cloud capabilities to improve its data-centric services and deliver innovative products. Equifax also sought to gain actionable insights into customer usage patterns to ensure a high level of service availability.
The Solution
TCS partnered with Equifax UK to build a digital core and modernize its IT infrastructure using the power of Google Cloud. The innovative capabilities of Google Cloud Kubernetes engine and APIfication were leveraged to modernize Equifax's Consumer and Commercial bureaus. After assessing the application and infra ecosystem, TCS implemented the use cases as a pilot on an internal TCS environment, developed a pattern for migrating apps, and migrated more than 10 products to Google Cloud. This resulted in the migration of 20 services and decommissioning of more than 30 virtual machines. Furthermore, TCS leveraged Google Cloud BigQuery to help Equifax UK access predictive and actionable insights, eliminating the time-consuming process of creating daily dashboards for managing applications.
Operational Impact
  • The migration to Google Cloud brought about significant operational improvements for Equifax UK. The company was able to build greater agility, access new features quickly, and deliver the business impact that benefited its end customers. The use of Google Cloud BigQuery eliminated the time-consuming process of creating daily dashboards for managing applications. APIfication using Google APIGEE and DevPortal significantly reduced Equifax UK’s customer on-boarding time from six months to six weeks. The company was also able to generate actionable insights into customer usage patterns, peak transactions, and response time deviation, which helped ensure high service availability.
Quantitative Benefit
  • 99.8% reliability and service availability
  • 337% increase in average concurrent transaction requests
  • 80% reduction in client on-boarding time

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