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Harman International Streamlines Operations with Intellect’s Instant Application Platform
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Electronics
Applicable Functions
- Product Research & Development
Services
- Software Design & Engineering Services
The Challenge
Harman International, a global leader in the production of high-quality audio and electronic products, was facing a challenge in their product development process. Despite having a well-documented and sophisticated process for product development, they lacked a system to streamline operations, elevate visibility, and ensure quick access to the latest information. This was slowing down product development and jeopardizing the long-term competitive advantage of the group. The company was also facing issues with the dissemination of knowledge and best practices in their Engineering and Product Development, which was causing a slow progression in their group-wide learning. This left the non-experts with an untapped potential and delayed advancement in their contributions.
About The Customer
Harman International is a worldwide leader in the manufacture of high-quality audio and electronic products. The company has a collection of top-class brands such as Harman Kardon, Infinity, JBL, and Mark Levinson. Harman is also a dominant figure in the development of automobile “infotainment” systems, which combine audio, video, navigation, telecom, and Internet access. The Harman Consumer Group, a business unit of Harman International, is responsible for the development and engineering of the company's products. The efficient and optimum use of their Product Development and Engineering resources and the resultant Intellectual Property are of the highest importance to the company.
The Solution
Harman International chose Intellect’s Instant Application Platform (IAP) to streamline their operations and drive proprietary product development processes. The IAP was used to create a custom application that completely modeled their development processes while supporting a worldwide product development organization. The application captured and communicated critical design information as it was created, recorded processes and knowledge as an easily accessible and reusable tool, provided fast access to relevant and useful knowledge across current and future projects, and tracked development tasks, responsibilities, and the information associated with these tasks. The implementation of the IAP involved a Needs Assessment and Business Case Analysis in the first phase, followed by the creation of the business application to meet the requirements of their highly detailed product development process.
Operational Impact
Quantitative Benefit
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