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Case Studies > Hours of Service

Hours of Service

Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Business Operation
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Remote Asset Management
Services
  • System Integration
  • Training
The Challenge
Cargo Transporters faced significant challenges with manual driver logs, leading to inaccuracies, non-compliance issues, and inefficiencies. The company had over 500 drivers, and the manual log-keeping process was cumbersome and prone to errors. This lack of control over Hours of Service compliance exposed the company to risks, including fines, suspensions, and productivity losses. The primary goals were to eliminate manual data entry errors, streamline back-office processes, and reduce violations and fines.
About The Customer
Cargo Transporters, headquartered in North Carolina, is a leading transportation company known for its commitment to technology and innovation. With over 500 drivers, the company has established itself as a premier carrier in the industry. Cargo Transporters prides itself on adopting new technologies to enhance its business practices and maintain a competitive edge. The company faced challenges with manual driver logs, which led to inaccuracies and non-compliance issues, prompting the need for an automated solution.
The Solution
Cargo Transporters implemented the Hours of Service application, an electronic on-board recorder (EOBR) system, to automate and ensure compliance with driver logs. This system provided real-time monitoring of drivers' hours, improved reporting accuracy, and streamlined administrative processes. The implementation was driven by the need to replace manual log-keeping with a proactive approach to risk management. The Hours of Service application allowed fleet managers to receive automatic updates about duty status, driving time, and remaining hours of service, significantly improving operational efficiency.
Operational Impact
  • No drivers placed out-of-service due to non-compliance issues since implementation.
  • Driver log violation citations reduced by over 45%.
  • Saved $100,000 in administrative expenses.
Quantitative Benefit
  • Driver log violation citations reduced by over 45%.
  • Saved $100,000 in administrative expenses.
  • 75% decrease in over-hour violations.

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