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Citrix > Case Studies > IGEL is relying on “Cloud First” in the workplace—with Citrix on Azure
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IGEL is relying on “Cloud First” in the workplace—with Citrix on Azure

 IGEL is relying on “Cloud First” in the workplace—with Citrix on Azure - IoT ONE Case Study
Technology Category
  • Cybersecurity & Privacy - Endpoint Security
  • Infrastructure as a Service (IaaS) - Virtual Private Cloud
Applicable Functions
  • Business Operation
Use Cases
  • Cybersecurity
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
The Challenge

IGEL Technology is developing smart, secure endpoint solutions to access Cloud Workspaces. The company is also adopting the “Cloud First” strategy within its own organisation: IGEL recently started providing desktops and applications to its own employees using Citrix Workspace in Microsoft Azure.

An important goal of cloud migration was to make improvements to the performance and availability of digital workplaces. That goal was achieved right from the start. For one thing, employees benefit from a highly reliable Azure platform, including guaranteed uptime for the resources provided. For another, IGEL’s IT department now has new options and tools to give every user the best possible user experience.

The Customer

IGEL Technology

About The Customer

IGEL Technology has made a name for itself worldwide by offering innovative and powerful thin client solutions since 1989. Today, more than 17,000 customers use products from the Bremen manufacturer in their IT infrastructure. In the meantime, the focus has expanded to include more than just slim terminals. In the last few years, the company has developed from a hardware manufacturer to a software provider, and now is delivering complete solutions for software-defined endpoints. With IGEL OS as the next-generation edge operating system, IGEL facilitates secure access to virtual and cloud-based working environments.

The Solution

Greater stability, comprehensive security, and greater user performance

An important goal of cloud migration was to make improvements to the performance and availability of digital workplaces. That goal was achieved right from the start. For one thing, employees benefit from a highly reliable Azure platform, including guaranteed uptime for the resources provided. For another, IGEL’s IT department now has new options and tools to give every user the best possible user experience.

Here, Citrix's Workspace Environment Management (WEM) service plays a key role. The solution uses machine learning technology to analyze application and user behavior in real-time and intelligently adjust settings such as CPU performance and RAM. WEM also helped the IT department simplify profile management for cloud workspaces.

Operational Impact
  • [Product Improvement - User Experience]
    • Users benefit from greater flexibility and a better user experience.
    • Business applications can be provided faster and more reliably.
  • [Cost Reduction - Operation]

    The effort and costs of operating digital workplaces are kept to a minimum.

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