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Omnitracs Roadnet Transportation Suite
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Food & Beverage
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- System Integration
- Software Design & Engineering Services
The Challenge
In early 1990, Southern Wine and Spirits improved its transportation efficiency by moving from route cards to Roadnet®, a computerized routing and scheduling solution from Omnitracs Roadnet Technologies. While Roadnet continues to play an intricate role in its daily routes, Southern Wine & Spirits took its routing process to the next level by giving its customer service staff real-time delivery information. The market-leading beverage distributor again turned to Omnitracs Roadnet Technologies and licensed MobileCast. MobileCast is a real-time route execution tool which works in conjunction with Java and GPS-enabled Nextel phones. Southern Wine & Spirits has almost 1000 phones with the MobileCast application. Implementation of this solution has significantly improved the company’s routing and overall efficiency.
About The Customer
Southern Wine & Spirits of America, Inc. is the largest wine and spirits distributor in the United States. Founded in 1968, the company is headquartered in Miami, Florida, and distributes wine, spirits, and other beverages from divisions in 12 different states. Southern Wine & Spirits is committed to providing the best possible customer service, leveraging technology to achieve this goal. The company operates 900 daily routes and services over 20,000 customers from 37 warehouses, utilizing Omnitracs Roadnet Technologies’ solutions to enhance its operations.
The Solution
Southern Wine & Spirits implemented MobileCast, a real-time route execution tool that works with Java and GPS-enabled Nextel phones. This solution significantly improved the company's routing and overall efficiency. MobileCast records actual service times for each account and updates Roadnet, making route plans more accurate. Additionally, Southern Wine & Spirits licensed Roadnet Info Center®, an enterprise-wide tool that provides employees access to both Roadnet and MobileCast data. This integration allows the company to proactively improve customer service by notifying sales personnel and customers about delivery times and any shorted items. The system also enables real-time monitoring of driver locations and route adjustments, ensuring timely deliveries and enhanced customer satisfaction.
Operational Impact
Quantitative Benefit
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