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Polymer manufacturer turns to Binary Defense MDR after breach
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Chemicals
- Consumer Goods
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Intrusion Detection Systems
- Cybersecurity
- Remote Asset Management
Services
- Cybersecurity Services
- System Integration
- Training
The Challenge
Chemence, a global polymer manufacturer, faced significant cybersecurity challenges. The company had a small IT team of three people, including the IT Director, Zac Valentine, who was responsible for a wide range of duties including network infrastructure, servers, security, and more. The team was already stretched thin with their responsibilities, and cybersecurity often took a backseat to more immediate concerns. This situation is common among small-to-medium-sized businesses (SMBs), many of which lack an up-to-date or active cybersecurity strategy. Chemence was using outdated antivirus software and a basic Gateway UTM configuration, which left them vulnerable to cyberattacks. Eventually, the company experienced a security breach, which highlighted the urgent need for a robust cybersecurity solution.
About The Customer
Chemence is a global polymer manufacturer based in Atlanta, Georgia, specializing in polymerizable technology. Founded in 1983, the company serves multiple industries, including medical, industrial, cosmetics, and consumer adhesives. Chemence has grown to have a global reach and is continuously innovating in the area of polymers. The company employs over 200 people across three offices in the United States and is planning to expand to a fourth facility soon. With proprietary research and data around their innovations, keeping information secure is a top priority for Chemence. The IT team, led by IT Director Zac Valentine, consists of one full-time staff member and an outside consultant for larger projects. Despite their small size, the team is responsible for a wide range of IT functions, making cybersecurity a challenging task.
The Solution
After experiencing a security breach, Chemence turned to Binary Defense for a cybersecurity solution. The company implemented Binary Defense's Managed Detection & Response (MDR) service, which acts as active surveillance for the organization's network. The MDR solution was quickly installed, and Binary Defense's Security Operations Center (SOC) in Ohio began monitoring each endpoint within Chemence. The SOC provides around-the-clock monitoring, looking for abnormal behavior and triggering alarms when suspicious activity is detected. These alarms are reviewed by expert security analysts, and the information is shared with Chemence or its Managed Service Provider. This setup has allowed Chemence to have continuous monitoring and quick response capabilities, significantly enhancing their cybersecurity posture. IT Director Zac Valentine expressed high satisfaction with the support from Binary Defense, noting that the personal relationships with Binary Defense experts and the daily Threat Watch emails help him stay informed about new threats. The MDR solution has become an extension of the Chemence IT team, providing the expertise and resources needed to maintain a secure environment.
Operational Impact
Quantitative Benefit
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