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Smarter Security Ensures Continuation of Utility Operations
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Analytics & Modeling - Predictive Analytics
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Utilities
- Telecommunications
Applicable Functions
- Facility Management
- Business Operation
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
- System Integration
The Challenge
This utility company typically performed data service applications using on-premises data centers, but as their business evolved, they looked to begin migrating various utility service applications to Amazon Web Services (AWS). They initially tested a shift of water applications to the cloud, but not long after migration, they began experiencing a high volume of attacks on their new cloud infrastructure, which required high volume of manual response actions. As a long-term Proficio client, they reached out to Proficio to help support this new migration.
About The Customer
This large utility company provides smart technologies and services for water, gas, electric and lighting utilities. They are committed to providing solutions to critical water and infrastructure challenges with their innovation and connections to a wide range of public service providers. They strive to improve the quality of life in their communities and allow their customers to reach their full potential with their comprehensive solutions applying technology and data driven insights. They are also an active, leading member of many industry associations where they have a positive impact on the utility industry.
The Solution
To ensure all their cloud data was secure, Proficio created monitoring use cases that aligned with the CIS Benchmark Requirements leveraging AWS Cloudtrail, VPC flow, and AWS WAF. This led the client to examine their configurations for many of their production and development AWS accounts, using Proficio’s recommendations to create a more strategic and comprehensive cloud security strategy. It also resulted in reports and real-time alerting that brought the client up to monitoring best practices with their various AWS accounts. This client used Proficio’s proprietary automated response solution, Active Defense, to perform automated response against attacks on their firewalls. With log collection of both AWS and the client’s on-premises controls centralized into one platform, Proficio expanded Active Defense to include AWS WAF, correlating logs from both environments to push response when either is attacked.
Operational Impact
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