Driving Network Efficiency and Fraud Detection Efforts

Baltimore Gas and Electric Company (BGE) wanted to optimize the deployment and ongoing health of its advanced metering infrastructure (AMI) network and identify and reduce unbilled energy usage. BGE wanted a solution to deliver an annual economic benefit of $20 million.

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  • VENDOR
  • CUSTOMER
  • Baltimore Gas and Electric Company (BGE) is a subsidiary of Exelon Corporation and Maryland’s largest gas and electric utility. BGE provides service to more than 1.2 million electric customers and more than 650,000 natural gas customers in central Maryland.
  • SOLUTION
  • BGE launched C3 IoT applications across all two million sensors and devices in its service territory. BGE also deployed C3 AMI Operations to optimize the deployment and ongoing health of its advanced metering infrastructure (AMI) network and C3 Revenue Protection to identify and reduce unbilled energy usage. C3 IoT loaded two years of historical BGE data in a 10 terabyte federated cloud image and configured more than 140 complex analytics and predictive algorithms to match BGE's requirements and available data.
  • DATA COLLECTED
  • Real-time sensor feeds, non-technical loss leads
  • OPERATIONAL IMPACT
  • Impact #1
    Remote Device Diagnostics - Real-time status reports enable maintenance personnel to remotely diagnose the status of a device.
    Impact #2
    Data Aggregation - Cloud solutions enable aggregation of 'big data' to enable more robust analysis and lower costs.
    Impact #3
    Energy Visibility - The amount of unbilled energy consumption can be predicted and reduced through predictive analytics.
  • QUANTITATIVE BENEFIT
  • Benefit #1
    C3 Revenue Protection identified non-technical loss cases generating $2.8 million in economic benefit from verified fraud cases.
    Benefit #2
    C3 AMI Operations identified sensor health issues with a 99% accuracy rate.
    Benefit #3
    120% of BGE's savings target was achieved.
  • SOFTWARE
  • INDUSTRIES
  • Energy
  • FUNCTIONS
  • Maintenance
  • ENABLED CAPABILITIES
  • Data Acquisition & Management
    Overall Equipment Effectiveness
  • CONNECTIVITY PROTOCOLS
  • IPv6
  • RELATED CASE STUDIES
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