Patient Privacy with Added Convenience for Hospital Staff

IT department for Fraser Health wanted to implement two-factor authentication to ensure patients' privacy at the new emergency department at Surrey Memorial Hospital. This facility would be unique in that every room would be a private room, including emergency rooms.

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  • VENDOR
  • CUSTOMER
  • Fraser Health Authority provides a wide range of integrated health care services to more than 1.6 million people living in the Fraser Valley region of British Columbia. With more than 26,000 employees and 2,500 physicians, Fraser is one of Canada’s largest and fastest growing health authorities.
  • SOLUTION
  • IT department chose Gemalto’s IDPrime smart cards, for security reasons and to improve overall efficiency and convenience for busy healthcare employees as they move from patient rooms to floor stations, to physician lounges.

    With the IDPrime smart cards, physicians can’t leave a computing device with an open session. Unlike other options, the Gemalto solution closes a session on the terminal as soon as the credential is removed from the reader.

    Hardware Components
    - Gemalto’s IDPrime Smart Card

    Software Components
    - IDPrime solution
  • DATA COLLECTED
  • Human resource data, employee clearance data
  • OPERATIONAL IMPACT
  • Impact #1
    Data Safety - Physicians can’t leave a computing device with an open session which increases data security.
    Impact #2
    Employee Efficiency - Employees can use the cards to login to workstations, for visual identification and for physical access to secure areas.
  • QUANTITATIVE BENEFIT
  • Benefit #1
    The solution reduced operation cost by 20%.
  • INDUSTRIES
  • Healthcare
  • FUNCTIONS
  • Information Technology
  • ENABLED CAPABILITIES
  • Infrastructure Access & Security
    Overall Equipment Effectiveness
  • CONNECTIVITY PROTOCOLS
  • RELATED CASE STUDIES
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