Setting a New Pace for Increased Competitive Advantage

Fujitsu needed a solution that would provide greater flexibility for user interfaces, facilitate improvements in its 24/7 support, enable faster on-boarding of customers and increase cost efficiencies. Fujitsu also needed continuous availability throughout the transition process due to demanding Service Level Agreements (SLAs) and high penalties.

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  • VENDOR
  • CUSTOMER
  • Fujitsu Technology Solutions is the leading European IT infrastructure provider with a presence that spans Europe, the Middle East, Africa and India. Fujitsu Technology Solutions employs more than 13,000 people and is part of the global Fujitsu Group, leader in information and communication technology.
  • SOLUTION
  • Software AG provided webMethods Integration Platform as a solution. webMethods Integration Platform is a software suite featuring the market-leading Enterprise Service Bus (ESB) that enables enterprises to rapidly integrate systems, services, devices, processes, business partners and data to provide new business value and improve business performance.
  • DATA COLLECTED
  • Company operation data
  • OPERATIONAL IMPACT
  • Impact #1
    System Flexibility - Ongoing application development and improvements are relatively quick and inexpensive to implement due to the system's flexibility.
    Impact #2
    Time-to-Market - Programming time, production time, and installation time are shortened during the introduction of customers.
    Impact #3
    Data Aggregation - Cloud solutions enable aggregation of 'big data' to enable more robust analysis and lower costs.
  • QUANTITATIVE BENEFIT
  • Benefit #1
    Customers put 30% less effort to go on-board.
    Benefit #2
    The system currently handles 7 million documents a month.
    Benefit #3
    The solution quickly connected more than 300 partners and 17 different systems.
  • SOFTWARE
  • INDUSTRIES
  • Construction
  • FUNCTIONS
  • Information Technology
    Product Development
  • ENABLED CAPABILITIES
  • Data Acquisition & Management
    Overall Equipment Effectiveness
  • CONNECTIVITY PROTOCOLS
  • RELATED CASE STUDIES
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