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3T is ‘a force for good and an agent of change’ says Swantex
Technology Category
- Analytics & Modeling - Big Data Analytics
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Consumer Goods
- Packaging
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Predictive Maintenance
- Supply Chain Visibility
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Prior to working with 3T, Swantex operated their own fleet of vehicles and used 3rd party logistics companies to deliver their products. However, when the time came to look at renewing the fleet, the company decided to consider all the options available to ensure that they were running an efficient, cost-effective transport system. Despite rising transport costs, they were also committed to maintaining the highest levels of customer service. Having evaluated all the different solutions available to them, Swantex took the decision to switch to a fully outsourced solution.
About The Customer
Swan Mill Paper Company Limited, established in 1892, employs over 200 people at its two main UK sites. The company manufactures and distributes paper tabletop and disposable tableware, as well as gift packaging, Christmas crackers, and decorations under the Swantex brand name. The head office in Kent houses the tabletop factory as well as the Swantex export hub. The gift wrap and tinsel factory is located in South Wales, and the company also has a subsidiary in Hong Kong. Over a 12-month period, Swan Mill produces over 5 billion napkins, 35 million meters of gift wrap, 5 million meters of tinsel, and delivers over 25 million Christmas crackers.
The Solution
3T now manages Swan Mill’s complete outbound transport operation from the Kent site, including regular tenders of transport activity, transport planning to optimize transport cost, overseeing carrier service levels, and administering carrier payments. 3T has also been very successful in identifying opportunities where the company could reduce their costs without impacting customer service. Working with 3T has enabled Swantex to maintain their OTIF service level while making changes to reduce costs and, in many cases, improve the service offered to customers. They have enabled Swantex to become more structured and disciplined in terms of how they plan and organize product picking, collection, and delivery. As a result of 3T’s input, the most influential change has been transforming behaviors within Swantex by challenging the status quo of the transport service delivery. 3T has changed the business for the better by allowing Swantex to focus on what they are good at, with confidence in 3T managing the complete logistics element of the company.
Operational Impact
Quantitative Benefit
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