Download PDF
IBM > Case Studies > A Canadian social services ministry increases worker productivity while improving outcomes for children and families
IBM Logo

A Canadian social services ministry increases worker productivity while improving outcomes for children and families

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Human Resources
Use Cases
  • Remote Collaboration
Services
  • Software Design & Engineering Services
The Challenge
A social services ministry in Canada administers programs that protect children, help low-income families become economically independent and assist individuals with intellectual disabilities. They needed a solution that would establish an integrated electronic repository to securely capture, track, and report on data, provide an automated workflow, provide secure access to updated placement and other provider-related information, and easily integrate with incumbent systems and be implemented without delay.
About The Customer
The customer is a social services ministry in Canada. They administer programs that protect children, help low-income families become economically independent, and assist individuals with intellectual disabilities. The ministry was in need of a solution that could establish an integrated electronic repository to securely capture, track, and report on data. They also required an automated workflow and secure access to updated placement and other provider-related information. The solution needed to easily integrate with incumbent systems and be implemented without delay.
The Solution
The ministry implemented and upgraded a blend of IBM Cúram software. This increased case worker and supervisor productivity while improving the quality of outcomes delivered to vulnerable children and families. The solution provides an intuitive workflow and comprehensive visibility of client data enabling the management of cases in a more timely, efficient manner.
Operational Impact
  • Improved outcomes for children and families
  • Enabled data sharing and collaboration across organizations
  • Seamlessly integrated with existing systems for a fast, phased implementation

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.