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A Day in the Life of a System Management Specialist
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Scott County, Minnesota, shares an instance of AssetWorks FleetFocus with partner organizations in the local area, allowing for data sharing and benchmarking, best practices and more. This collaboration has been a challenge at times, but also has shown that all parties can benefit from using the same software. Jason Allen, the System Management Specialist for Scott County, is responsible for the functionality of the fleet management software for the County. He spends his days deep in the FleetFocus system, discovering intricacies and tips that will improve Scott County’s reporting, performance and analyses. At the same time, he communicates his tips and discoveries with their partner organizations, while also receiving tips from them.
About The Customer
Jason Allen is a System Management Specialist for Scott County, Minnesota. He has been working in the fleet industry for 14 years and has been in his current role for seven years. His primary responsibility is administering the AssetWorks fleet management software and assisting other agencies that share the software with Scott County. The county is in a unique position where it shares an instance of AssetWorks with partner organizations in the local area, allowing for data sharing and benchmarking, best practices and more. Allen's goal for his team and his work is to provide the best possible service to the County, whether it be through cost-efficiency in vehicle maintenance and costs, environmentally-friendly choices with proactive fuel management or another way.
The Solution
Scott County and Allen’s team utilize a hosted version of FleetFocus so that they can enjoy data security, reliability and integrity when they need it most. In a typical day, Allen will find himself deep in the FleetFocus system, discovering intricacies and tips that will improve Scott County’s reporting, performance and analyses. At the same time, he communicates his tips and discoveries with their partner organizations, while also receiving tips from them. Allen’s goal for his team and his work is simple: to provide the best possible service to the County, whether it be through cost-efficiency in vehicle maintenance and costs, environmentally-friendly choices with proactive fuel management or another way.
Operational Impact
Quantitative Benefit
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