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IBM > Case Studies > Achieving always-on systems for just-in-time excellence with IBM and Oracle
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Achieving always-on systems for just-in-time excellence with IBM and Oracle

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
  • Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
  • Electronics
Applicable Functions
  • Discrete Manufacturing
  • Logistics & Transportation
Use Cases
  • Manufacturing System Automation
  • Supply Chain Visibility
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Getac Technology Corporation, a leading manufacturer of rugged computing solutions for extreme environments, was facing challenges with its aging IT systems. The company's Oracle solutions supported all of its processes, from the factory floor to final delivery to customers. However, if these Oracle solutions were to go offline unexpectedly, practically every business process would be forced to stop, causing severe delays. Being unable to meet delivery schedules would jeopardize customer relationships, posing a significant risk to the business. To safeguard its customer relationships, Getac wanted to ensure the smooth running of its global business. To achieve this goal, it looked to refresh the infrastructure for its mission-critical Oracle applications with a robust, reliable, and scalable solution.
About The Customer
Founded in 1989 and headquartered in Taipei City, Taiwan, Getac Technology Corporation is a leading manufacturer of rugged computing solutions for extreme environments. The company generates annual revenues equivalent to approximately USD26.4 billion and employs 11,500 people worldwide. Through acquisition and organic growth, Getac has expanded its operations significantly in recent years. Today, the company manages a global base of manufacturing, assembly, and distribution facilities to serve customers around the world. To help manage its global enterprise, Getac uses an end-to-end solution based on Oracle E-Business Suite software.
The Solution
After reviewing solutions from a number of different vendors, Getac decided to implement a new platform based on high-performance IBM Power Systems servers. For its Oracle application production, development, and test environments, Getac designed a new IT infrastructure based on IBM Power 720 and IBM Power 750 servers, running the IBM AIX operating system and virtualized with IBM PowerVM software. The new platform includes a storage area network running on IBM System Storage SAN24B-4 Express fabric switches, with IBM Storwize V7000 disk systems. To ensure the resilience of critical business data, Getac selected IBM Tivoli Storage Manager software, which enables regular, automated back-ups to an IBM System Storage TS3310 Tape Library. With the specification for the new Oracle software platform in place, Getac engaged IBM Business Partner Asgard System, Inc. to help it to migrate from its existing UNIX-based Sun servers to the new solution.
Operational Impact
  • With IBM servers and Oracle software driving its global business processes, Getac has achieved its aim of creating a robust platform to deliver a high-quality service to customers.
  • The high-performance IBM platform is now helping Getac to accelerate core business processes.
Quantitative Benefit
  • The new always-on solutions meet Getac and its customers’ expectations for on-time delivery, with 99 percent uptime for business-critical systems.

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