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Fergus > Case Studies > Activ8: Streamlining Operations with Fergus Job Management Software
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Activ8: Streamlining Operations with Fergus Job Management Software

Applicable Industries
  • Finance & Insurance
Use Cases
  • Inventory Management
  • Track & Trace of Assets
The Challenge
Activ8, a contracting company specializing in smart solutions integrating electrical, air conditioning, and security, was founded by Shane Robertson out of his mother-in-law’s garage. Initially, Shane used an excel-based spreadsheet to track all his jobs, a system he describes as “agricultural and very organic.” However, as the company grew, managing paperwork became increasingly difficult, especially with 15 tradesmen working all over Auckland. The job management solution Shane initially chose was unreliable, not user-friendly, and resulted in a lot of complaints from his tradesmen. The company was struggling to keep track of the necessary paperwork to get invoicing out in a timely manner, causing significant frustration.
About The Customer
Activ8 is a contracting company that specializes in the delivery of smart solutions integrating electrical, air conditioning, and security. The company was founded by Shane Robertson, who has nine years of experience owning and running his own trades business. Activ8 started small, with Shane operating out of his mother-in-law’s garage and using an excel-based spreadsheet to track all his jobs. However, the company has grown significantly over the years, with 15 tradesmen working all over Auckland. Despite the initial challenges with job management and paperwork, Activ8 has managed to streamline its operations and is now prepared for more growth.
The Solution
Shane was introduced to Fergus, a job management software, at an accounting seminar. Impressed by what he saw, Shane decided to switch to Fergus, a decision that has significantly improved Activ8's operations for the past five years. Fergus has become an integral part of Activ8's business, from the site workers to the administrators and managers. It integrates seamlessly with their accounting software (MYOB), resulting in a much greater turnover of invoicing. The software allows the team to easily track their progress and understand what’s happening within the company. While Shane admits it’s difficult to pinpoint which features they use the most within Fergus, he confirms that they utilize as much of it as possible to suit their business needs.
Operational Impact
  • The implementation of Fergus has had a significant impact on Activ8's operations. The software has not only streamlined administrative tasks and improved invoicing but also enhanced job tracking, making it easier for the team to understand what’s happening within the company. This has resulted in a more efficient and effective operation, preparing the company for further growth. Moreover, the user-friendly nature of Fergus has improved the experience for the tradesmen out on the road, reducing complaints and increasing satisfaction. For Shane, the success of Fergus has allowed him to focus on creating a succession plan that allows him to gradually step back from the day-to-day operations.
Quantitative Benefit
  • Significant reduction in time spent on administrative tasks, saving about half a week for their admin staff.
  • Greater turnover of invoicing due to seamless integration with their accounting software (MYOB).
  • Improved tracking of jobs and operations, enabling timely invoicing.

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