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Case Studies > Adami S.A. increases performance with SoftExpert's strategic indicator management solution

Adami S.A. increases performance with SoftExpert's strategic indicator management solution

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Consumer Goods
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Predictive Quality Analytics
  • Process Control & Optimization
Services
  • System Integration
  • Training
The Challenge
At the end of 2014, Adami's board of directors hired a consultant to implement a model of governance by indicators. In 2015, the Planning department, in conjunction with the Information Technology department, decided to invest in solutions that would allow for a more dynamic form of management. The goal was to optimize corporate governance, improve process efficiency, and ensure regulatory compliance. The company faced challenges in managing and standardizing information across its various business units, which included Chemical-Mechanical Paste, Forestry, Timber, Paper, Packaging, and Electrical Energy sectors.
About The Customer
Adami S.A. is one of the 1,000 largest companies in Brazil, with 2,000 employees and business units in the Chemical-Mechanical Paste, Forestry, Timber, Paper, Packaging, and Electrical Energy sectors. The company had revenues of R$ 677 million in 2016. Adami S.A. is committed to improving its business processes, regulatory compliance, and corporate governance. The company sought to enhance its performance and customer satisfaction by adopting advanced management solutions. Adami S.A. is known for its diverse range of products and services, catering to various industries and maintaining a strong client portfolio.
The Solution
Adami S.A. adopted the SoftExpert Excellence Suite (SE Suite), a comprehensive platform for management excellence, process improvement, and regulatory compliance. The SE Suite is composed of 38 integrated modules that make up 12 enterprise solutions. The platform is used across all seven business units of the company, involving directors, managers, supervisors, and analysts. The implementation of SE Suite allowed for real-time information access, automation of management tasks, and integration with other essential systems such as ERP. This integration facilitated budget management and KPI monitoring, leading to significant performance gains and decentralized, standardized management.
Operational Impact
  • The adoption of SE Suite optimized corporate governance, providing gains in reliability, speed, and standardization of information.
  • Managers now have more time for strategic tasks due to automation, and real-time information is available for directors to outline planning.
  • Management meetings no longer rely on spreadsheets but use the indicator portal created within SE Suite.
Quantitative Benefit
  • Customer satisfaction increased by 40.7%.
  • Non-compliance of processes lowered by over 50%.

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