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BizTalk360 > Case Studies > Agder Energi Streamlines Operations with BizTalk360
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Agder Energi Streamlines Operations with BizTalk360

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Sensors - Temperature Sensors
Applicable Industries
  • Automotive
  • Renewable Energy
Use Cases
  • Leakage & Flood Monitoring
  • Tank Level Monitoring
Services
  • System Integration
The Challenge
Agder Energi, one of the largest energy producers in Norway, was facing significant challenges in managing their complex system that processes about 200,000 transactions daily. They were using System Center Operations Manager (SCOM) to monitor their BizTalk Server environment, but found it more suited for infrastructure monitoring rather than application level monitoring. The team had to constantly monitor the environment and identify the root cause of problems when they occurred. For instance, if a system feeding data into BizTalk Server failed, it was a violation and the administration team needed to be notified. Additionally, there was no easy way to automate repeatedly used actions/tasks with SCOM. The team also had to adhere to strict policies to ensure the environment was healthy, which was proving to be a challenge with SCOM.
About The Customer
Agder Energi is the third largest power producer in Norway, with an annual average production of 8.1 TWh. Located in Kristiansand, the company processes and manages renewable energy sources. Its main operations include the production, distribution, and sale of renewable energy and other energy-related services. Agder Energi is owned by the municipalities of Agder (54.5%) and Statkraft Holding (45.5%), and employs about 1,400 people. The company uses BizTalk Server to manage a complex system that processes about 200,000 transactions daily.
The Solution
Agder Energi turned to BizTalk360, a market leader in BizTalk server administration and monitoring, to help them overcome their challenges. BizTalk360 was chosen after careful evaluation by Agder's partner technical team and validation by the Agder team. One of the main reasons for choosing BizTalk360 was its rich Auto Healing capabilities, which significantly reduced the monotonous tasks performed on the BizTalk server environment, such as restarting stopped instances and enabling/disabling artifacts. BizTalk360 also provided instant notifications for any failure in the environment, shifting the team from reactive to proactive monitoring. The team also used the Process Monitoring feature to keep track of the expected versus actual status of the artifacts, and the Enterprise Service Bus (ESB) Portal functionality to view the ESB Exception messages and resubmit the messages. The Business Activity Monitoring (BAM) Portal was used to keep track of the activities.
Operational Impact
  • With BizTalk360, Agder Energi was able to streamline their operations and significantly reduce manual intervention. The Auto Healing capabilities of BizTalk360 reduced the monotonous tasks performed on the BizTalk server environment, allowing the team to focus on more critical tasks. The instant notifications for any failure in the environment enabled the team to quickly identify and address issues, thereby improving the overall efficiency and productivity. The Process Monitoring feature and the ESB Portal functionality provided the team with better visibility and control over their operations. The team was also able to easily adhere to their corporate policies and regulations, ensuring a healthy environment.
Quantitative Benefit
  • Reduced manual intervention in BizTalk server environment
  • Shifted from reactive to proactive monitoring
  • Automated monotonous tasks such as restarting stopped instances and enabling/disabling artifacts

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