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Case Studies > Allina Health prevents costly data breaches with Absolute

Allina Health prevents costly data breaches with Absolute

Technology Category
  • Cybersecurity & Privacy - Endpoint Security
  • Cybersecurity & Privacy - Security Compliance
  • Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
  • Facility Management
Use Cases
  • Remote Asset Management
  • Theft Detection
Services
  • Cybersecurity Services
  • System Integration
The Challenge
In a demonstration of technology adoption, Allina is rapidly increasing the number of laptops and tablets they provide to nurses, physicians and other mobile employees to allow for better patient care. However, with the move towards portable computers, Allina’s IT team experienced a sharp increase in laptop theft including one incident requiring public disclosure of breached health information. Allina sought a high-tech solution for laptop management and data breach protection.
About The Customer
As the state of Minnesota’s major healthcare provider, Allina Health operates a system made up of 11 hospitals, more than 75 clinics, 15 community pharmacies, 5,000 physicians, 4 ambulatory care centers and more than 23,000 employees. In 2009, Allina implemented Excellian One Patient, One Record across all their facilities – one of America’s most comprehensive electronic medical record systems. One Patient One Record makes important medical information about each patient easily accessible to front-line caregivers on an extensive fleet of laptop and tablet computers.
The Solution
Two months after the data breach, and a review of available products, Allina began implementing Absolute on all of Allina’s laptops. IT staff has dramatically reduced laptop theft, recovered stolen computers and improved laptop auditing accuracy from 30% to more than 95%. With Absolute as a complement to Allina’s Utimaco encryption system, the provider is confident that it is delivering the highest level of protection for its devices and the sensitive health information stored on them. Absolute allows Allina to easily identify computers that have gone missing, enforce software policies and maintain a fleet of optimally running devices. Most importantly, they can remotely invoke preemptive or reactive security measures to safeguard each device and the data it contains.
Operational Impact
  • Delivers the highest level of protection for laptop computers and the sensitive patient and corporate data they contain.
  • Immediate visibility into laptop population, increasing IT asset auditing capability to over 95%.
  • Allina has seen laptop theft drop dramatically and recovered several stolen computers, ensuring all their patient data is secure.
Quantitative Benefit
  • Improved laptop auditing accuracy from 30% to more than 95%.

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