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Apria Case Study

Technology Category
  • Cybersecurity & Privacy - Cloud Security
  • Cybersecurity & Privacy - Database Security
  • Cybersecurity & Privacy - Network Security
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Maintenance
  • Quality Assurance
Use Cases
  • Cybersecurity
  • Remote Asset Management
  • Remote Collaboration
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
  • Data Science Services
The Challenge
Apria Healthcare, a leading provider of home respiratory services and certain medical equipment, wanted to embrace cloud technology across their organization to enable quick access and easy movement of personal and medical data by and to care providers, insurers, partners, and other affiliates. However, they faced challenges in leveraging the power of the cloud due to security and compliance concerns. They needed to ensure their patients’ personally identifiable information (PII) is protected. They also needed to integrate the cloud into everyday processes and architecture. The company had an IT security staff of 12 people, so they had to rely on partners to help augment their security.
About The Customer
Apria Healthcare is a leading provider of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. The company is headquartered in Lake Forest, California and operates over 300 locations throughout the United States. Apria serves more than 1.8 million patients each year. The company has an IT security staff of 12 people and has adopted a cloud-first and mobility-first approach to support business strategies.
The Solution
To prevent data loss, combat evolving threats, and enforce data security policies across their internal, cloud, and web environment, Apria implemented Netskope. Netskope extends Apria’s data protection policies to the cloud, ensuring that PHI and other sensitive data is not stored or shared with unauthorized individuals. Apria migrated their on-premise DLP policies to Netskope to increase visibility and scope of policy enforcement to the cloud and mobile devices. Now they can prevent PHI data from leaking to unsanctioned services and 3rd parties. Apria also used Netskope to secure access and improve visibility for their mobile workers. They used a combination of Mobile Device Management (MDM) to secure and manage IOS devices and Netskope to secure access and improve visibility. Apria also used Okta to manage identities and Netskope to govern the usage of the services.
Operational Impact
  • Full control of SaaS and web, from one cloud-native platform
  • Accelerated adoption of cloud services while enforcing security and compliance policies
  • Govern web usage with comprehensive web classification and content filtering

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