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Case Studies > Archdiocese finds safe haven from cybercrime with Bitdefender MDR

Archdiocese finds safe haven from cybercrime with Bitdefender MDR

Technology Category
  • Cybersecurity & Privacy - Endpoint Security
  • Cybersecurity & Privacy - Network Security
  • Cybersecurity & Privacy - Security Compliance
Applicable Functions
  • Business Operation
Use Cases
  • Intrusion Detection Systems
The Challenge
When an Archdiocese began consolidating IT services across its various agencies and locations, its IT support organization transitioned from supporting several hundred to many thousands of employees. Senior leadership, with the assistance of outside IT committee members, determined that a managed detection and response solution would help reduce IT operational costs and deliver improved stability across the decentralized organization. After evaluating solutions from various managed security vendors including Bitdefender, Carbon Black and CrowdStrike, IT selected Bitdefender Managed Detection and Response (MDR) Service. Staffed by experienced security analysts, Bitdefender’s MDR Service provides the Archdiocese with 24X7 monitoring of in-depth telemetry to rapidly identify malicious activities, remove threats, reduce investigative time, and limit damage.
About The Customer
The Archdiocese has a Catholic population of roughly half a million people with hundreds of parishes and schools. Employing several thousand employees, the Archdiocese and its agencies provide shelter, hospitalization, addiction services and child services regardless of religion, race or gender. The organization is headquartered in the United States and has a total of 4,500 employees, including 19 IT staff members. The Archdiocese's mission is to serve the community through various social services, making it a significant non-profit entity with a broad reach and impact.
The Solution
The MDR Service uses the base of Bitdefender GravityZone Ultra, which provides the Archdiocese with endpoint protection, detection, and response capabilities across more than 5,000 endpoints. The Archdiocese’s endpoints include: Windows, Linux and macOS workstations; physical and virtual servers running VMware, Citrix, and an on-premises email solution. The Archdiocese’s MDR Service also incorporates GravityZone HD, which includes Sandbox Analyzer to analyze suspicious files, detonate payloads, and report malicious intent to administrators, and HyperDetect for tunable machine learning, advanced heuristics, and antiexploit techniques. Additional MDR Service modules selected by the Archdiocese include GravityZone Patch Management to automate patching and Bitdefender Network Traffic Security Analytics (NTSA) to detect network-based attacks in real time and automate alert triage for incident response.
Operational Impact
  • The MDR Service has given the IT team confidence that the outlaying parishes are protected in the face of cyberattacks just as the main campus and local agencies.
  • Bitdefender GravityZone Patch Management has streamlined enterprise-wide updates while eliminating many forced reboots for users.
  • Because Bitdefender MDR security experts manage alerts, monitor endpoint risks, and maintain security vigilance, the IT team has decreased the amount of time they spend addressing security issues, and can focus more on other projects.
Quantitative Benefit
  • Increased patch compliance from 75 to nearly 99 percent.

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