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Case Studies > Arctic Wolf Cures Madison Memorial Hospital’s Security and Compliance Pain

Arctic Wolf Cures Madison Memorial Hospital’s Security and Compliance Pain

Technology Category
  • Cybersecurity & Privacy - Intrusion Detection
  • Cybersecurity & Privacy - Network Security
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
  • Facility Management
Use Cases
  • Intrusion Detection Systems
  • Regulatory Compliance Monitoring
  • Remote Asset Management
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
  • System Integration
The Challenge
Madison Memorial Hospital faced significant challenges in managing its cybersecurity and compliance requirements. The hospital's IT team, consisting of 20 members, had to oversee a diverse infrastructure that included 600 endpoints, 300 servers, and several thousand medical devices. Despite having a robust security infrastructure, an external risk assessment revealed gaps in incident detection and response, particularly concerning HIPAA compliance. The hospital needed a solution to holistically monitor its infrastructure and detect threats. They considered three approaches: an on-premises SIEM solution, a managed security service provider (MSSP), or a managed detection and response (MDR) solution. After evaluating products from Splunk, Exabeam, and SecureWorks, Madison chose Arctic Wolf for its security operations.
About The Customer
Madison Memorial Hospital is a community-owned, nonprofit healthcare provider located in Rexburg, Idaho. It serves five counties in eastern Idaho and offers a range of services, including maternity care and surgical centers. The hospital operates a main campus, an offsite clinic, and two adjacent office buildings. The IT team at Madison Memorial consists of 20 members, including a specialist focused on information security and compliance. The team manages a diverse infrastructure that includes approximately 600 endpoints, nearly 300 servers, and several thousand medical devices. Madison Memorial is committed to providing professional and compassionate care to its community while ensuring the security and compliance of its IT infrastructure.
The Solution
Madison Memorial Hospital chose Arctic Wolf for its security operations to address its cybersecurity and compliance challenges. The hospital quickly deployed Arctic Wolf's security operations and gradually increased the amount of data directed to it. Arctic Wolf's Concierge Security Team helped Madison improve its cybersecurity posture by remediating issues and providing better visibility into its environment. The hospital now has comprehensive monitoring of its infrastructure, including endpoints, servers, and medical devices. Arctic Wolf's monitoring capabilities allow Madison to identify and respond to threats more effectively, reducing the impact of potential attacks. The hospital also benefits from cost savings, as Arctic Wolf's services eliminate the need for multiple outside services and provide a single, integrated solution for security operations.
Operational Impact
  • Madison Memorial Hospital achieved comprehensive visibility across all its IT resources, including endpoints, servers, and medical devices. This visibility allows the IT team to monitor and manage the infrastructure more effectively.
  • The hospital gained the flexibility to adapt to a changing environment and ingest new data sources. This adaptability ensures that Madison can continue to improve its security posture as new threats and challenges arise.
  • Robust reporting capabilities provided by Arctic Wolf help Madison ensure HIPAA compliance. The hospital can now generate detailed reports that demonstrate its adherence to regulatory requirements, reducing the risk of non-compliance.
Quantitative Benefit
  • Reduced time to respond to security incidents from days to hours.
  • Eliminated the need for three or four different outside services.
  • Improved visibility into security activities, reducing false positives.

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