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Case Studies > Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility

Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility

Technology Category
  • Cybersecurity & Privacy - Cloud Security
  • Cybersecurity & Privacy - Endpoint Security
  • Cybersecurity & Privacy - Network Security
Applicable Industries
  • Professional Service
  • Software
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Cybersecurity
  • Remote Asset Management
  • Remote Collaboration
  • Remote Control
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
  • System Integration
The Challenge
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
About The Customer
Teamworks, based in Durham, North Carolina, is a leading athlete engagement platform for professional and collegiate organizations. The company simplifies various tasks for elite athletic teams, including scheduling, communication, file sharing, and travel management. With approximately 150 employees, including a 40-person software engineering team, Teamworks interacts with a significant amount of corporate data and intellectual property. The company's mobile app helps athletes worldwide stay on track with their practice and game schedules, making it a crucial tool in the sports industry.
The Solution
Teamworks evaluated various solutions and chose Arctic Wolf's Managed Detection and Response and Managed Risk solutions. The Managed Detection and Response solution, built on a cloud-native platform, is managed by a Concierge Security Team (CST) that monitors networks, endpoints, and the cloud 24x7. When threats are detected, the team initiates a managed investigation and guided response to contain threats. The Managed Risk solution helps organizations discover, benchmark, and harden their security posture by identifying vulnerable software, assets, and accounts. Arctic Wolf provided a plan for prioritized improvements based on a digital risk assessment. The implementation was seamless, with the Arctic Wolf endpoint agent being easy to install. Teamworks deployed approximately 130 agents on laptops within its global workforce, ensuring robust security during the COVID-19 pandemic.
Operational Impact
  • Improved security posture as the business scales up and the attack surface expands.
  • 24x7 security visibility into the entire IT environment, enabling the detection of data exfiltration, unauthorized access, and other malicious events.
  • Seamless implementation of Arctic Wolf solutions, with the endpoint agent being easy to install and deploy across the global workforce.
Quantitative Benefit
  • Approximately 130 Arctic Wolf endpoint agents deployed on laptops within the global workforce.

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