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Automating Document Management for Efficient Railway Assessments
Technology Category
- Cybersecurity & Privacy - Security Compliance
- Networks & Connectivity - 5G
Applicable Industries
- Cement
- Railway & Metro
Applicable Functions
- Maintenance
- Quality Assurance
Use Cases
- Construction Management
- Inventory Management
Services
- Testing & Certification
The Challenge
Network Certification Body (NCB), a leading provider of railway assurance and certification on infrastructure, vehicle, and freight projects in the UK and worldwide, was facing a challenge with its existing IT systems. With an average of 200 rail projects being delivered at any one time, safety was its first priority. However, the existing systems for managing assessment service delivery were inefficient. NCB needed to replace largely manual information management with automated document generation, while supporting the NCB’s Progressive Assurance Methodology. The new solution would need to administer complex document templates and facilitate efficient and effective client communications between NCB and its clients.
About The Customer
Network Certification Body (NCB) is a leading industry expert in railway assurance and certification on infrastructure, vehicle, and freight projects, both in the UK and worldwide. NCB works with clients to minimize compliance risk and adherence to rail infrastructure standards. It is driven by exceptional standards of safety and excellence to provide assurance and certification solutions. Accredited as a Notified Body, Designated Body, Assessment Body, Plant Assessment Body and an Entities in Charge of Maintenance Certification Body, NCB provides an unrivaled level of services across the railway system.
The Solution
The solution came in the form of the NCB Portal, built in low-code, which allowed NCB engineers to focus on assessment service delivery rather than administration activities. The portal improved compliance control and provided easier ways to manage information and ensure speedy assessment reporting. The Liberty on-premise adapter (OPA) provided functionality for complex document generation, merging personalized content with pre-defined Microsoft Word templates and allowing for large pdf generation. The NCB Portal also improved cost control and ensured templates were centrally managed. The new portal improved the flow of information between clients and assessors, enabling the project status to be clearly understood at any point in the project lifecycle. The NCB Portal gave all stakeholders visibility of assessment in real-time, enabling clients access to key assessment risks and findings.
Operational Impact
Quantitative Benefit
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