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Axon Software: A Catalyst for Hourglass Transport's Rapid Growth
Applicable Industries
- Buildings
- Education
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Time Sensitive Networking
- Virtual Training
Services
- Training
The Challenge
Hourglass Transport, a company specializing in the transportation of horse, camping, and cargo trailers, faced significant challenges in its early stages. Founded in 2003, the company quickly grew from a two-person team to a fleet of nearly 100 owner operators within the first 10 months. This rapid growth, while impressive, brought with it a host of organizational and administrative challenges. The company lacked office equipment and a structured program to manage its operations. By October 2003, Hourglass Transport was generating almost $500,000 a month in gross receipts without a trucking program. The company needed a solution that could help them organize their operations, manage their accounts receivable, and improve their driver retention rate.
About The Customer
Hourglass Transport, LLC, based in Coleman, Oklahoma, is a transportation company that specializes in shipping horse trailers, cargo trailers, and stack loads throughout the United States and Canada. The company was founded in February 2003 with a fleet of light- to medium-duty trucks. Initially starting with just two people, the company quickly grew to nearly 100 owner operators within the first 10 months. The company also expanded its operations by opening another terminal in Edwardsburg, Michigan, within 18 months of its inception. Despite its rapid growth, the company faced challenges in managing its operations, which were effectively addressed with the implementation of Axon Software.
The Solution
Hourglass Transport turned to Axon Software to help manage their rapidly growing operations. Axon Software provided a comprehensive solution that was not overly complicated, allowing the Hourglass team to learn it quickly and get their operations up and running. The software helped the company organize their operations, manage their accounts receivable, and improve their driver retention rate. The software's simplicity and efficiency were key factors in its successful implementation. The software also provided clear and understandable settlement statements, which helped to build trust with the drivers and improve driver retention. Additionally, Axon Software allowed for easy access to important information, making it more time efficient for the office staff. The software also proved beneficial in dealing with customers, as it provided all the necessary information about them and the status of their loads.
Operational Impact
Quantitative Benefit
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