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Digibee > Case Studies > Bauducco's Successful EDI Integration with U.S. Customers via Digibee

Bauducco's Successful EDI Integration with U.S. Customers via Digibee

Technology Category

Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Infrastructure as a Service (IaaS) - Public Cloud

Applicable Functions

Logistics & Transportation
Maintenance

Use Cases

Last Mile Delivery

Services

System Integration

The Challenge

Bauducco, a part of the largest manufacturer of baked goods in Brazil, Pandurata, faced a significant challenge in integrating with its U.S. customers through Electronic Data Interchange (EDI) files. The company was looking to replace its current Value-Added Network (VAN) integration for a more sustainable, long-term solution. The existing system was plagued with manual input and data errors, which Bauducco aimed to eliminate. The company also sought to enhance its integration process through the implementation of alerts and error handling mechanisms. The challenge was not only to streamline the integration process but also to increase its efficiency and accuracy.

About The Customer

Bauducco is a part of Pandurata, the largest manufacturer of baked goods in Brazil and the world's largest producer of panettone. The company operates in various market categories, including Panettones, Biscuits, Cookies, Toasts, Cakes, Mini Cakes, and Chocolates. With nearly five thousand employees spread across five plants, twelve subsidiaries, and seven distribution centers, Pandurata supplies more than 150 thousand points of sales. Bauducco, founded in 2012, has more than 80 stores, five manufacturing units, twelve branches, and seven strategic distribution centers. It employs over 6,000 people and is present in more than 180,000 points of sale in Brazil.

The Solution

To address these challenges, Bauducco partnered with Digibee to implement a pilot program. The solution involved exchanging EDI files through the Digibee Hybrid Integration Platform with several U.S. customers, including major retailers like Walmart, Costco, and Dollar General. The Digibee platform offered a scalable solution, allowing for additional unlimited replicas when more throughput was needed. The platform also provided support for the development and maintenance of the required integrations, access for 50 users, public cloud hosting, 24/7 monitoring and alerts, a dashboard with operations monitor, and technical support. The platform's upgrades and evolutions were also included within the Software as a Service (SaaS) model.

Operational Impact

The implementation of the Digibee Hybrid Integration Platform resulted in significant operational improvements for Bauducco. The company was able to increase the accuracy of data in its ERP system, eliminating manual input and data errors. The integration process efficiency was enhanced from end-to-end, leading to a smoother and more streamlined operation. The solution also reduced costs and increased the speed for new customers to onboard, contributing to a more efficient and cost-effective customer acquisition process. Furthermore, the platform's scalability allowed Bauducco to easily increase throughput as needed, ensuring the solution could adapt to the company's growing needs.

Quantitative Benefit