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Case Studies > Better Together

Better Together

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Functions
  • Business Operation
  • Human Resources
Services
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Facebook has helped shape the social networking phenomenon and today is a leading force with nearly one billion users logging on every day. The company’s progression led them to outgrow not only their physical space in downtown Palo Alto, but the IT systems in place to support their operations. A solution was needed to help manage their rapid expansion. Additional functionality was also needed to aid with the expansion to overseas offices.
About The Customer
Facebook is an online social networking service that helps people communicate more efficiently with their friends, family and coworkers. Started in 2004 by Harvard College students, the network quickly grew to include more than just Ivy League students. Facebook develops technologies that facilitate the sharing of information through the social graph, the digital mapping of people’s real-world social connections. After registering to use the site, users can create a profile, add other users as “friends”, exchange messages, post status updates and photos, share videos, receive notifications, and join common interest groups. Headquartered in Menlo Park, California, the website has over 1.49 billion active users, and over 8,000 employees.
The Solution
Facebook faced competing challenges of maintaining flexibility to allow for rapid business growth with artificial barriers, but also to employ new disciplines to allow managed and efficient expansion. Collaborative Solutions and Workday partnered to deploy Human Capital Management (HCM), Optimization, Business Process, Configuration and Integrations support. Through Facebook’s “Project Heart”, Collaborative Solutions and Workday combined to optimize their business processes while allowing accurate monitoring and management of compensation, job profiles and a changing organization.
Operational Impact
  • Today, Facebook is benefiting from a reliable, flexible platform that not only streamlines their current HR operations but provides a scalable platform to match the growth in operations.
  • In addition to Workday Optimization services, Continuous Value Services (CVS) provides ongoing post go-live support for HCM business processes, configuration, reporting, integrations and implementation of additional functionality.
  • The unified solution supports unlimited company growth and is used by the entire international Facebook operation for all HR needs.
Quantitative Benefit
  • The implementation was completed in five months.
  • The application is live for the complete international Facebook operation.

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