Download PDF
Big Heart Pet Brands: A business which, while medium-sized, now really knows no bounds
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Consumer Goods
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
The Challenge
Big Heart Pet Brands, the largest standalone producer, distributor, and marketer of premium-quality, branded pet food and snacks in the United States, was finding it challenging to run its increasingly complex operations on the company’s existing ERP systems, which were both cumbersome and costly to upgrade. The company needed a more agile, state-of-the-art system that could not only help them cost-effectively simplify their current systems’ complexity, but could also automate manual processes and better accommodate corporate plans for growth. They were looking for a flexible system that easily adapts to business changes, such as new acquisitions, while also offering enterprise-class capabilities.
About The Customer
Big Heart Pet Brands is the largest standalone producer, distributor, and marketer of premium-quality, branded pet food and snacks in the United States. Their industry-leading products include such perennial pet favorites as Milk-Bone®, 9Lives®, Gravy Train®, Kibbles ‘n Bits®, Meow Mix®, and Natural Balance®. The company has annual sales of $2.3 billion and offers a variety of products and lines of business. Big Heart Pet Brands was formerly known as Del Monte Corporation and is now part of the J.M. Smucker Company.
The Solution
Big Heart consolidated some 90 legacy applications onto the Kenandy ERP cloud and the Salesforce1 Platform. They are now running their entire operations on the new cloud system, including their corporate financials, five manufacturing facilities, and 11 warehouse operations, as well as connecting directly to more than 20 co-packer facilities and Big Heart customers across the country. Following an agile implementation methodology, with Kenandy and Big Heart teaming to progressively configure the system in functionality-focused “sprints”, the transition to Kenandy was not only remarkably smooth and efficient, it also was on time and on budget.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Series Production with Lot-size-1 Flexibility
Nobilia manufactures customized fitted kitchens with a lot size of 1. They require maximum transparency of tracking design data and individual processing steps so that they can locate a particular piece of kitchen furniture in the sequence of processes.
Case Study
American Eagle Achieves LEED with GE LED Lighting Fixtures
American Eagle Outfitters (AEO) was in the process of building a new distribution center. The AEO facility management team decided to look at alternate options for lighting layout that could provide energy and maintenance savings. AEO would need a full-time maintenance employee just to replace burned-out fluorescent tubes.
Case Study
Revolutionizing Rodent Control
From pet- and child-safe traps, to touch-free and live-catch rodent control solutions, Victor continues to stay committed to producing superior products that meet the varying needs of today’s pest control professionals. And, with a long standing history supporting customers in the food processing, service, and retail settings, Victor knew that strict regulations were costing organizations thousands of dollars in excess overhead trying to manage their rodent-control solutions. Trap inspections in these environments are often difficult and time consuming, requiring personnel to manually check a trap’s status multiple times per day, amounting to over six hours of manual labor. Victor is looking for an innovative way to increase operational efficiencies with the use of technology.