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Parsable > Case Studies > Bimbo QSR | Achieving Next Level Occupational Safety Performance
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Bimbo QSR | Achieving Next Level Occupational Safety Performance

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Discrete Manufacturing
  • Human Resources
Use Cases
  • Factory Operations Visibility & Intelligence
  • Remote Asset Management
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Grupo Bimbo S.A.B. de C.V., the world's largest bakery, faced a lack of standardization across critical components of its safety program. This included safety incident investigations, safety observations, and good safety processes. The team identified an opportunity to improve safety performance by generating more insight into the safety program through standardizing operational procedures. They were already using Parsable Connected Worker® in the manufacturing side of the business and wanted to leverage this technology for safety. The challenge was to implement standardized safety program components in a multilingual environment across 20 plants in 10 countries.
About The Customer
Grupo Bimbo S.A.B. de C.V. is a global Mexico-based CPG company and the largest bakery in the world. The company has a presence in more than 30 countries and generates approximately $15.6 billion in revenue. The company's philosophy is centered around building a sustainable, highly productive, and deeply humane company. Employee well-being is a key focus for the company, which led to the need to standardize the safety program across its Bimbo QSR business of 20 plants in 10 countries. Parsable provided critical insights and actionable data into workplace safety as part of a holistic upgrade of Bimbo QSR’s occupational safety program.
The Solution
Best practices SOPs for conducting both Safety Incident Investigations and Safety Observations were standardized and digitized in Parsable, then distributed to bakeries around the world in 8 languages and within 8 weeks. Data captured by associates on the bakery floor using Parsable-powered dashboards provided leadership with real-time visibility into safety performance at enterprise-wide, regional, and facility-specific levels. To overcome the challenge of translating instructions across 10 countries spanning 8 languages, Grupo Bimbo QSR conducted virtual workshops to engage native language speakers to ensure accurate translation of specific safety terminology in the new and standardized digital procedures.
Operational Impact
  • Better, More Efficient Safety Incident Investigation: Grupo Bimbo QSR used Parsable not only to support Safety Incident Investigations, but also for root cause analysis and action plan development and tracking.
  • More Value from Safety Observations: Grupo Bimbo QSR used Parsable to roll out the standardized Safety Observations procedure across the business, helping to better utilize data collected to distinguish between business-wide gaps or facility-specific issues.
  • Improved safety performance due to a number of factors supported by Parsable, including standardization of good safety processes, collection and analysis of relevant data, and a robust system of root cause analyses and completion of corrective actions.
Quantitative Benefit
  • Standardized and digitized SOPs in 8 languages and within 8 weeks.
  • Real-time visibility into safety performance at enterprise-wide, regional, and facility-specific levels.

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