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Benchmark Gensuite > Case Studies > Boosting Organizational Performance with Integrated Occupational Health & Safety Management
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Boosting Organizational Performance with Integrated Occupational Health & Safety Management

Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Aerospace
  • Telecommunications
Applicable Functions
  • Discrete Manufacturing
  • Human Resources
Use Cases
  • Occupancy Monitoring
  • Personnel Tracking & Monitoring
Services
  • System Integration
The Challenge
As the organization grew, it faced the challenge of needing a more adaptable system architecture for organizational alignment. The existing system design was complicated and maintenance costs were high due to unused features or lack of capabilities to meet the organization's needs. The company was experiencing issues with siloed departmental functions, particularly for medical and EHS professionals with on-site medical clinics. This lack of collaboration made it difficult for departments to coordinate efforts, creating blind spots and making compliance challenging. The organization needed to standardize and automate key processes for occupational health, on-site medical clinic recordkeeping, and safety management. Without centralized metric tracking, processes were being duplicated and the company could not implement a formal program to reduce workers’ compensation costs.
About The Customer
The customer is a company in the Aerospace & Defense Communication Technology industry. It is a large organization with over 25,000 employees and a company size of $7.4 billion (USD). The company has a global presence with offices in eight countries. As the company continues to grow, it faces challenges in maintaining organizational alignment and managing its system architecture. The company has on-site medical clinics and is looking for a solution to integrate its occupational health and safety management processes.
The Solution
The company implemented Gensuite’s Med Care solution, the first integrated and scalable occupational health and safety management solution. This solution allowed the company to align EHS and Medical processes, functions, and performance to organizational goals. Med Care enabled the company to restructure its Medical into EHS and align processes and procedures for both departments, including medical surveillance, industrial hygiene oversight, employee injury and near miss reporting, and clinic visit management. The Med Care solution enabled the company to begin tracking costs associated with incidents and medical treatment, including impending worker’s compensation costs. The solution also facilitated the tracking of new metrics, such as incident severity and employee touch time to establish new conservative care standards.
Operational Impact
  • Eliminated IT costs
  • Increased operational efficiencies for reporting and compliance
  • Visibility to 100 visits/month per site to mitigate health & safety concerns
Quantitative Benefit
  • 100+ primary and secondary users
  • 1,000s of employees directly impacted

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