Download PDF
Building trust, nurturing curiosity, and driving growth with self-service data
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Software
Applicable Functions
- Business Operation
Use Cases
- Inventory Management
- Predictive Maintenance
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
The Challenge
JAMF, the world’s largest Apple device deployment company, initially implemented DOMO to address challenges around fall-off within a critical customer journey. The company was looking for a tool that could help them make sense of their complex business and gain faster and more powerful insights to fuel their growth. The initial success of DOMO in resolving a critical customer journey issue sparked interest among the senior leadership, leading to the question, 'what else can we do with DOMO?' This marked the beginning of JAMF's journey with DOMO.
About The Customer
JAMF is the world’s largest Apple device deployment company. It has over 1300 employees worldwide and serves over 40,000 clients. The company manages over 18.6 million Apple devices for its clients. JAMF leverages data to understand its complex business and gain faster and more powerful insights to fuel its impressive growth. The company has a philosophy of using data to create better product experiences and services for its clients. It initially implemented DOMO to address challenges around fall-off within a critical customer journey.
The Solution
DOMO, a cloud-based business intelligence tool, was implemented by JAMF to empower its teams and create better product experiences and services for the company’s clients. DOMO has given JAMF a major lift beyond automation, inspiring individuals across departments to act on their own curiosity and use data to punch well above their weight. DOMO allows for a customized approach to business intelligence regardless of department. JAMF has created a team of department leaders or 'Force Multipliers' who have advanced their careers at JAMF by mastering DOMO, deploying ever-more sophisticated models, tools, and certified datasets that move the needle for JAMF.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Factor-y S.r.l. – Establishes a cost-effective, security-rich development environment with SoftLayer technology
Factor-y S.r.l., a web portal developer, was faced with the challenge of migrating its development infrastructure to a reliable cloud services provider with highly responsive technical support. The company needed a solution that would not only provide a secure and reliable environment but also support its expansion by providing resources to create and deliver innovative offerings.
Case Study
Darwin Ecosystem: Accelerating discovery and insight through cutting-edge big data and cognitive technologies
Darwin Ecosystem was founded with a unique vision of harnessing chaos theory mathematics to uncover previously hidden connections in unstructured data. The company’s algorithms can look at all the data generated by any source (such as news, RSS feeds and Twitter), and analyze how a specific set of concepts within that data are evolving over time. This is particularly valuable in situations such as business and competitive intelligence, social research, brand monitoring, legal discovery, risk mitigation and even law enforcement. A common problem in these areas is that a regular web search will only turn up the all-time most popular answers to a given question – but what the expert researcher is actually interested in is the moment-tomoment evolution of the data available on that topic. Darwin’s algorithm is computationally intensive, and the sources of data it correlates can be vast. To bring its benefits to a larger commercial audience, Darwin needed to find a way to make it scale.
Case Study
Zend accelerates, simplifies PHP development
Zend Technologies, a major contributor to the PHP open source community, needed to keep pace with emerging trends such as mobility, agile development, application lifecycle management and continuous delivery. The company needed to provide the right tools to the worldwide community of PHP developers. The challenge was to support enterprise-class capabilities from end to end, including mobile, compliance and security. The pace of business required developers to show results fast across a variety of devices without compromising quality or security.
Case Study
Delivering modern data protection with cloud scale backup from Cobalt Iron and IBM
Organizations are struggling to modernize their legacy data protection environments in the face of growing demands around new infrastructure, new applications, and budget consolidation. Virtualization and modern application development processes have significantly outgrown legacy backup architectures. In response, infrastructure teams have created multiple backup solution types to handle the varying SLAs (performance, scale, cost) required by their business sponsors. However, the sheer number and variety of solutions in this uncontrolled expansion creates huge amounts of work, threatening to overwhelm the IT team in many organizations. Today, developers may add new applications and virtual server instances by the hundreds per day without accounting for the restrictions of the existing backup infrastructure. They leverage the cloud for immediate compute and storage resources, yet rarely communicate succinctly with corporate IT to ensure that the appropriate data protection services are in place.
Case Study
Achieving near limitless scalability and flexibility with data in the cloud
Web-based publishing platform SpaceCraft found that as its client base grew, it was spending an increasing amount of time managing its databases, distracting its focus from product innovation. As its user base rapidly expanded, data volumes at SpaceCraft began to rise dramatically. Along with their main focus on maintaining and further developing a great platform for web publishing, the SpaceCraft team had the added pressure of managing the increasing quantities of data while ensuring ongoing high performance for clients.
Case Study
nViso SA – Delivers emotion recognition solutions worldwide with a scalable SoftLayer hosting solution
nViso SA, a company that provides emotion recognition solutions, was in need of a high-performance cloud hosting infrastructure. The company wanted to extend its services to a global customer base. The challenge was to find a solution that could handle the demands of their growing customer base and the need for high performance and reliability.