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BUTEC: Knowledge Pool for Consultants
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
- Human Resources
Services
- System Integration
The Challenge
BUTEC, a leading consulting firm in the areas of environmental protection, quality management, and workplace safety, was facing challenges in managing its growing volume of documents. The company's increasing client base and a trend towards providing long-term consulting services led to a surge in information. Searching through their paper archive became increasingly tedious, leading to duplicate efforts and long retrieval times. Even the creation of a central filing process was not enough to alleviate these issues. The company needed a solution that could efficiently manage their documents and provide a flexible knowledge pool.
About The Customer
BUTEC Büro für Umwelt und Technologieberatung GmbH is a leading consulting firm established in 1995. The company specializes in environmental protection, quality management, and workplace safety. BUTEC helps its clients maintain legal compliance by providing expert advice regarding the regulation of areas such as workplace safety. The company prides itself on providing custom solutions for its clients rather than standard, off-the-rack concepts. BUTEC supports customers of all shapes and sizes across Europe, including manufacturers and service companies. The company's president, Dr. Thorsten Heinze, is a PhD in Chemistry and a passionate IT specialist.
The Solution
BUTEC implemented DocuWare, a Document Management System (DMS), in 2003. The DMS was set up to create a flexible knowledge pool. The system was designed with a high level of openness, allowing for independent adaptations in file cabinet structures, simple administration, and full-text search capabilities. DocuWare was used to manage company-internal documents such as accounting and HR files, rental agreements, and car insurance paperwork. They also set up customer-specific file cabinets and one central file cabinet for 'Knowledge & Law'. All documents stored in this broad document pool were quickly indexed and organized using a pre-defined structure configured by Dr. Heinze. The DMS has become an essential tool for their ten employees, with all newly created electronic or incoming documents being stored in the archive.
Operational Impact
Quantitative Benefit
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