Download PDF
Case Studies > Calgary Health Region: Curing Facilities Data Deficiency

Calgary Health Region: Curing Facilities Data Deficiency

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Computerized Maintenance Management Systems (CMMS)
  • Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Facility Management
  • Maintenance
Use Cases
  • Asset Health Management (AHM)
  • Building Automation & Control
  • Building Energy Management
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
The Province of Alberta mandated that the Calgary Health Region (CHR) and other provincial healthcare providers increase the use of computer technology to better manage their facilities portfolios. This directive led to a dramatic expansion of the Calgary Health Region, covering a 15,000 square mile service area with over one million urban and rural dwellers. The challenge was to consolidate data from various autonomous hospitals, each with different planning departments and inconsistent data management practices. Facilities drawings were scattered and inconsistent, with many details committed to vellum, hard copy, spreadsheets, or memory. The lack of a central repository for facilities data and the absence of dedicated computer systems at some sites further complicated the situation.
About The Customer
Calgary Health Region (CHR) is a healthcare provider in Calgary, Alberta, Canada. It manages over 100 facilities, comprising more than 8 million square feet of space, including 12 acute care hospitals with 2,250 beds. The region serves a population of one million residents, both urban and rural, and employs 24,000 staff members and 2,150 physicians. The organization operates with a budget of $2.5 billion. CHR's facilities management was significantly challenged by the Province's mandate to increase the use of computer technology for better management of their facilities portfolios. This led to the adoption of ARCHIBUS to manage their extensive facilities and integrate with their CAD system drawings, resulting in significant operational efficiencies.
The Solution
To address the challenge, CHR adopted ARCHIBUS to manage its extensive facilities portfolio. The implementation included several ARCHIBUS applications such as Real Property & Lease Management, Space Management, Building Operations, Furniture & Equipment Management, Work Wizard, and the Overlay for AutoCAD with Design Management application. This comprehensive solution facilitated the integration of CAD and CAFM information, enabling a centralized data repository. With the help of Business Partner BRG, CHR personalized its Space Management and Building Operations applications to incorporate asbestos management data and other specific requirements. The project aimed to improve risk management, reduce litigation, and enhance data-sharing among healthcare units. Additionally, modifications were made to the Building Operations and Furniture & Equipment applications to reflect CHR's maintenance practices and track all building systems equipment and clinical engineering assets.
Operational Impact
  • The centralized data repository established by ARCHIBUS has made managing facilities and sharing information more cost-effective for CHR.
  • The ability to do cross-site reporting on similar types of space has improved, allowing for quicker responses to information requests about space usage and other areas of concern.
  • ARCHIBUS has enabled CHR to identify vacant or unassigned space faster, leading to greater savings through space consolidation.
Quantitative Benefit
  • CHR manages over 100 facilities, comprising more than 8 million square feet of space.
  • The region serves a population of one million residents.
  • CHR employs 24,000 staff members and 2,150 physicians.

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.