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Camunda BPM at Deutsche Bahn
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Railway & Metro
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
Services
- Software Design & Engineering Services
The Challenge
Deutsche Bahn, one of the largest transport and logistics companies in the world, was facing a challenge with its document-heavy process of providing reports on compensation obligations to the federal railway authority and other national authorities. This process was manually controlled and involved employees of various Deutsche Bahn subsidiaries as well as external consultants. The aim of the project was to shorten processing times and establish a uniform group-wide approach, including compensation commitments. The requirements for the project evolved during development, necessitating an agile approach.
About The Customer
Deutsche Bahn is one of the largest transport and logistics companies in the world. Its most important partner for ICT solutions is DB Systel. DB Systel employs 3,400 people who plan, develop and operate approximately 600 productive IT applications throughout the entire Deutsche Bahn group. The central point of contact in all nature protection issues for Deutsche Bahn ignited the inception of the “specialized information system conservation and compensation” (FINK) in 2013. In order to account for the needs of many internal and external stakeholders, DB Systel consulted external experts.
The Solution
DB Systel, in collaboration with Ancud IT and econauten, implemented Camunda BPM for the realization of the project. The project was characterized as an innovation project and the team opted for an agile approach. Camunda BPM was chosen because it works consistently with BPMN 2.0, making it easy to create executable process models. The licensing model of Camunda, which is open source, was also a deciding factor. The team was supported by Camunda in making difficult decisions, contributing significantly to the success of the project.
Operational Impact
Quantitative Benefit
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