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Camunda BPM at the Swiss Federal Institute of Intellectual Property
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
Services
- System Integration
The Challenge
The Swiss Federal Institute of Intellectual Property (IPI) was facing challenges with their proprietary solution for the execution of business processes. Communication between the business side and IT was very difficult. The complexity and cost of process implementation was very high. The operation of the processes and the development of changes and improvements were difficult and depended on the expertise of specific persons. They have complex business processes that change frequently and generally very complex security requirements. Their compliance was difficult to monitor. In order to achieve a more business-driven development, they opted for the use of Business Process Management (BPM).
About The Customer
The Swiss Federal Institute of Intellectual Property (IPI) is based in Bern, Switzerland. It is the address for intellectual property (trademarks, patents and designs) in Switzerland and partly also for the corresponding international applications. It examines national applications, grants intellectual property rights and administers them. Since 2014, the IPI has used the Camunda BPM platform to run their core processes in the area of intellectual property rights management.
The Solution
The IPI chose Camunda BPM for its business process management needs. Camunda is the only manufacturer that truly and consistently supports BPMN 2.0 and does not propagate the “Zero Code BPM” myth. Camunda did not force the IPI to change its IT environment or technology stack, but offered a fully integrated BPM engine with optional tools. This allowed the IPI to benefit from BPM without having to adjust to specific products. They could freely decide which products and technologies they wanted to use for UI, monitoring, reporting, search etc. Additionally it offered integration with Java EE, which meant they were able to fully benefit from Java EE.
Operational Impact
Quantitative Benefit
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