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Carrefour: Conquering Inner Space and Frequent Moves
Technology Category
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Retail
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Asset Health Management (AHM)
- Building Automation & Control
Services
- Software Design & Engineering Services
- System Integration
The Challenge
A dynamic organization, Carrefour faced a challenge when it decided to renovate its headquarters building and reconfigure space and people, a task that had been done manually using spreadsheets. The result was that the Carrefour facilities management department understandably suffered from low productivity, as well as an inability to estimate the true value of telecom and other assets. A team of consultants from PROCOS Group was given responsibility for the master planning, space planning and move coordination. The goal for PROCOS: introduce system and process standardization to automate and manage Carrefour’s operations.
About The Customer
Over the past 40 years, the Carrefour Group has grown to become one of the world’s leading distribution groups. The world’s second-largest retailer and the largest in Europe, Carrefour currently operates four main store formats: hypermarkets, supermarkets, hard discount and convenience stores. The Carrefour Group currently has over 12,500 stores, either company-operated or franchised.
The Solution
PROCOS chose ARCHIBUS Space Management as the most appropriate tool to support the project team’s space planning assignment. To support the personnel moves that accompanied the renovation, Carrefour implemented Move Management, which also helped improve oversight of the company’s traditionally high churn rate. Telecommunications & Cable Management was added after that. The integrated ARCHIBUS applications now provide more cost-efficient space allocation with real-time views that comply with ratios imposed by Belgian labor legislation. In addition, Carrefour has succeeded in being able to generate accurate reports on occupancy plans, automate moves and traces of people and equipment, perform departmental highlighting and floor analyses, and more.
Operational Impact
Quantitative Benefit
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