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Case Study: Bosch Group Automates Network and Application Analysis by Standardizing on NetScout OptiView® XG Network Analysis Tablet
Technology Category
- Networks & Connectivity - Network Management & Analysis Software
Applicable Functions
- Business Operation
Services
- System Integration
The Challenge
The Bosch Group, a global provider of technology and services, faced a challenge in managing its vast network across 40 locations in the Southwest region of Germany. The network was managed by seven managers from two different locations, who were overburdened with a variety of complex tools that made the network troubleshooting process cumbersome and tedious. The managers had to manually plug into each server or network portion to identify components and then manually correlate and analyze the information. The lack of a standardized solution also made collaboration difficult, as different managers used different tools to collect data, leading to debates on information from different sources. This negatively impacted regional collaboration and made it nearly impossible to share knowledge worldwide.
About The Customer
The Bosch Group is a global provider of technology and services to industries such as automotive, industrial technology, consumer goods, and building technology. The company consists of Robert Bosch GmbH and its roughly 350 subsidiaries and regional companies in approximately 60 countries. Bosch continues to invest significantly in research and development and has applied for more than 4,000 patents worldwide. The network management team provides network support to thousands of Bosch employees throughout Germany. They operate the network with seven managers spread across two different facilities. The properties they manage range from small sites of 20 people using 100 access ports to large sites with 15,000 ports and 500 network components.
The Solution
To streamline the work, increase collaboration, and speed up problem resolution, Bosch decided to standardize on the NetScout OptiView XG Network Analysis Tablet. This tool provides the ability to quickly troubleshoot issues and identify root causes. It supports 10GbE, making it usable in any environment, whether in a data center with virtualized servers or remotely in the field. The tablet's intuitive user interface with smart navigation and built-in guided problem-solving allows the Bosch team to leverage customizable dashboards to view data as needed. The OptiView XG's graphical path analysis and network navigator provide an instant view of connections between switches and devices, speeding up the time it takes to map the network.
Operational Impact
Quantitative Benefit
