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Case Studies > Case Study NFT Increasing Efficiency

Case Study NFT Increasing Efficiency

Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
  • Transportation
Applicable Functions
  • Business Operation
  • Logistics & Transportation
Use Cases
  • Driver Performance Monitoring
  • Fleet Management
  • Predictive Maintenance
Services
  • System Integration
  • Training
The Challenge
The time-critical nature of the chilled distribution industry presents significant challenges for any transport operation in this sector. Ensuring that deliveries arrive within tight specified time windows is crucial to minimizing waste and providing great customer service. NFT recognized that greater operational efficiency was necessary to remain competitive in this market. One of NFT's key aims was to increase operational efficiency to ensure that more consignments were delivered within a specified time window to help ensure that when an NFT vehicle arrived at a customer location, a bay would be available to facilitate swift turnaround.
About The Customer
NFT is a company operating in the chilled distribution industry, which involves the transportation of temperature-sensitive goods. The company faces significant challenges due to the time-critical nature of its operations, requiring deliveries to arrive within tight specified time windows to minimize waste and provide excellent customer service. NFT recognized the need for greater operational efficiency to remain competitive in this market. The company sought to leverage telematics and other advanced technologies to improve fleet visibility, fuel efficiency, and overall operational performance. NFT's commitment to innovation and customer satisfaction drives its continuous efforts to enhance its service offerings and operational processes.
The Solution
NFT identified that telematics could provide greater fleet visibility and fuel efficiencies through monitoring driving style. After examining various telematics solutions, NFT engaged with Microlise, which offered a comprehensive suite of products. Microlise's extensive product suite, integration capabilities, and cultural fit with NFT made it the preferred choice. The Journey Management product from Microlise delivered critical improvements in efficiency, enabling NFT to keep track of deliveries in real-time against the plan. The Schedule Execution Board provided valuable insights for better decision-making based on historical data, enhancing route planning and fleet utilization. Additionally, the Fleet Performance product allowed NFT to monitor driving styles and provide targeted training for safe and fuel-efficient driving practices. The combination of these solutions helped NFT to manage driver performance efficiently, with minimal management involvement, and motivated drivers through league tables and incentive schemes.
Operational Impact
  • The Journey Management product from Microlise enabled NFT to keep track of deliveries in real-time, allowing for proactive management of potential issues and better customer communication.
  • The Schedule Execution Board provided valuable insights for better decision-making based on historical data, enhancing route planning and fleet utilization.
  • The Fleet Performance product allowed NFT to monitor driving styles and provide targeted training for safe and fuel-efficient driving practices.
Quantitative Benefit
  • Fuel savings were realized almost immediately, providing a solid business case for the incentive scheme.
  • Increased operational efficiency ensured more consignments were delivered within specified time windows, improving customer satisfaction.

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