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Chrome River

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Software
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Quality Analytics
  • Predictive Replenishment
Services
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
The Challenge
Chrome River, a company that provides software products for expense management, needed to integrate a robust reporting solution in a lightweight, web-based deployment model. They wanted to establish flexible pricing to complement a subscription-based SaaS model. The company was looking for a powerful, flexible, easy-to-use analytics framework that could be embedded in their SaaS platform. They also needed a solution that could support their security and multitenancy requirements.
About The Customer
Chrome River is a company that provides software products for expense management. The company was founded by Alan Rich and Dave Terry, who believed in taking full advantage of the newest and best ideas available. They encouraged their staff to always look for fresh approaches and to not feel encumbered by prior commitments. Chrome River’s software products, which include EXPENSE, INVOICE, and AUDIT solutions, are modern, sophisticated, and easy to use. They are based on the latest HTML5 responsive-design technology and software-as-a-service (SaaS) deployment methods, requiring no hardware, no software, and minimal setup. Today, more than 500 organizations around the world have standardized on Chrome River’s software products.
The Solution
Chrome River selected Information Builders’ WebFOCUS due to its limitless scalability, sophisticated data visualization capabilities, and extensive extract, transform, and load (ETL) capabilities. They also liked InfoAssist+, a unified product for creating custom reports and visualizing complex data sets. Information Builders’ Professional Services team helped install WebFOCUS and train several developers. They set up a WebFOCUS server in a Linux environment and configured it to access a MySQL database that is continuously updated as customers enter and retrieve expense information. They also helped Chrome River develop key reports, portals, dashboards, and InfoApps, which are reusable analytic modules that help users at the point of decision. Finally, they configured WebFOCUS to support Chrome River’s security and multitenancy requirements.
Operational Impact
  • Chrome River’s software products now include advanced analytics and data visualization capabilities from Information Builders.
  • The company has been able to extend the value of its offering with the creation of a new module called ANALYTICS based on WebFOCUS and InfoAssist+ technologies.
  • The implementation of WebFOCUS has enabled Chrome River to provide its customers with flexible inquiry and analysis tools that provide visibility into spending patterns.
Quantitative Benefit
  • Chrome River’s customer base is growing quickly, with the ANALYTICS module now available to more than 10,000 users.
  • Eight of the Global Top 50 law firms selected Chrome River EXPENSE soon after its release.

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