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Case Studies > Citrix securely expands access to demo center to increase sales

Citrix securely expands access to demo center to increase sales

Technology Category
  • Cybersecurity & Privacy - Endpoint Security
  • Cybersecurity & Privacy - Network Security
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Software
Applicable Functions
  • Business Operation
  • Sales & Marketing
Use Cases
  • Cybersecurity
  • Remote Collaboration
  • Remote Control
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Citrix, a global secure digital workspace vendor, sought to win additional business by expanding access to Citrix Demo Center—a cloud-based secure workspace for Citrix partners, customers, and employees to test Citrix solutions to include prospective customers. Citrix also wanted to extend testing timeframes from 24 hours to days. Citrix Demo Center is delivered via four global data centers running Windows servers and Windows 10 virtual desktops on Citrix Hypervisor (formerly XenServer) in the United States, United Kingdom, South Africa, and Australia. All this needed to be accomplished without compromising the company’s rock-solid reputation for top-notch security.
About The Customer
Citrix provides unified workspace, networking, and analytics solutions that help organizations unlock innovation, engage customers, and boost productivity, without sacrificing security. Citrix customers include more than 400,000 organizations and represent 98 percent of the Fortune 500. Headquartered in Fort Lauderdale, Florida, USA, Citrix employs around 9,000 people. The company is a global leader in secure digital workspace technology, offering solutions that enable businesses to work more efficiently and securely.
The Solution
Concerned about advanced targeted attacks, Citrix IT leaders decided to maximize their cloud workload security capabilities by deploying Bitdefender GravityZone Security for Virtualized Environments and augmenting it with the hypervisor-level defenses of Bitdefender Hypervisor Introspection (HVI), both solutions deployed and managed from the same central console. Consequently, virtual endpoints and servers running Citrix Demo Center are protected internally with layers of next-generation security technologies delivered by GravityZone and externally with HVI. This way, HVI will block highly sophisticated infections, such as kernel-level exploits and root kits, even if they manage to bypass or compromise in-guest security. Since HVI operates at the hypervisor level and is physically isolated from virtual machines, it is impossible for in-guest threats to compromise the infrastructure. With real-time visibility into the raw memory space and the ability to correlate memory changes with known attack techniques, HVI can reliably uncover exploits characteristic of advanced persistent threats.
Operational Impact
  • With the single console to deploy and administer security for all the virtual desktops and servers running in Demo Center, the Citrix team has a single pane-of-glass management capability to focus on servicing customers rather than spending administrative cycles on security.
  • Bitdefender continuously monitors the Citrix Demo Center for attempted breaches and automatically alerts IT of any suspicious events. Bitdefender has blocked attempts to infiltrate the infrastructure with 100 percent success.
  • The Citrix Demo Center team credits Bitdefender with assuring a positive user experience since applications do not slow down. Further, Bitdefender has contributed to 99.99 percent uptime of Citrix Demo Center, preventing disruption to users.
Quantitative Benefit
  • Expands customer base and generates additional revenue.
  • Ensures positive user experience with high performance and 99.99 percent uptime.
  • 100 percent success rate with thwarting any intrusions.

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