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City of Cincinnati Builds Pervasive Reporting Network With WebFOCUS
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
- Smart City Operations
Services
- Software Design & Engineering Services
- System Integration
The Challenge
The City of Cincinnati was faced with the challenge of creating a self-service reporting system that would empower nearly 1,000 users in various departments such as Finance, Waterworks, Sewage District, and other agencies to create, share, and distribute information. The city needed to enable ad hoc and standardized reporting options from the city’s intranet, devise a simple way to export certified financial data to Excel, create a parameterized reporting environment for non-technical users, and automate the selection and distribution of information by e-mail. The city was also looking to modernize its information-delivery capabilities and construct a pervasive reporting architecture.
About The Customer
The City of Cincinnati is a municipal government in the United States. It has various departments including Finance, Waterworks, Sewage District, and other agencies. The city's Information Technology department, known as the Regional Computer Center, is responsible for supporting the city’s financial and human resource systems, managing Internet and intranet deployments, and maintaining information security and roles for the city’s local and wide area networks. The city was looking to modernize its information-delivery capabilities and construct a pervasive reporting architecture that would cover all city departments.
The Solution
The City of Cincinnati turned to Information Builders for their WebFOCUS and Professional Services to construct a pervasive reporting architecture. WebFOCUS was used to manage information for several divisions of the Finance department, including Treasury, Payroll, Budget, and Retirement. Other agencies, such as the Waterworks department, Sewer District, Police, Building Inspections, Highway Maintenance, Parking, Engineering, and the City Council, also made a wholesale switch to WebFOCUS. The solution allowed users to access 18 categories of reports directly from the city’s intranet without a lengthy log-in process or any special software. The reports were published in HTML or PDF format and could be output to Microsoft Excel if desired. The city also used WebFOCUS ReportCaster to automate several key workflow processes.
Operational Impact
Quantitative Benefit
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