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City of Richardson Goes Mobile With WebFOCUS
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Real-Time Location System (RTLS)
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
The Challenge
The City of Richardson, a suburb of Dallas with over 100,000 residents and 5,000 businesses, was looking to extend its successful BI strategy by making vital data instantly accessible to different types of city workers in the field via their mobile devices. The city had previously employed Information Builders’ WebFOCUS BI platform to support activities such as accounting and budgeting, revenue management, human resources, and court docket management. The challenge was to expand its reporting and analysis capabilities to reach those employees in the field via their mobile devices.
About The Customer
The City of Richardson is located in the northern suburbs of Dallas, spanning 28 square miles. It is home to more than 100,000 residents and more than 5,000 businesses. The city has received many accolades in the last few years for its outstanding quality of life. It was recently ranked the 18th best place to live in the U.S. by Money magazine, and Bloomberg Businessweek gave it the second-highest rating among the “Best Places to Raise Kids” in the state of Texas. Much of the city’s vitality can be attributed to recent expansions to its light rail system, as well as several large civic projects and a growing worker population.
The Solution
The city decided to build and deploy a variety of mobile reporting and analysis applications, some with advanced mapping capabilities, to support building inspections, emergency services, and other critical functions. These applications were made possible through the tight integration WebFOCUS has with geographic information systems (GIS). The city also uses WebFOCUS reporting tools on their mobile devices, enabling key personnel to access vital city information even if they are out in the field. The city is also interested in using WebFOCUS Active Technologies and WebFOCUS Mobile Faves to enhance its mobile BI strategy.
Operational Impact
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