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Yellowfin > Case Studies > CIVICA CASE STUDY: BI solution helps libraries and educational facilities streamline data to deliver actionable insights.
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CIVICA CASE STUDY: BI solution helps libraries and educational facilities streamline data to deliver actionable insights.

Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Visualization
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Education
Applicable Functions
  • Business Operation
  • Quality Assurance
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Libraries and educational facilities generate vast amounts of data that need to be easily analyzed and translated into meaningful insights. Civica recognized the demand for an easy-to-use BI tool that enables library managers and council staff to ask better questions of collected information, facilitating system and policy improvements. Civica’s established Library Management System, Spydus, provided a set of reporting tools for many years. However, increasing reporting obligations highlighted the need for additional functionality and flexibility to meet the needs of today’s multi-faceted library and educational environments.
About The Customer
Civica is a market leader in specialist software systems and business process services, helping professionals across various industries worldwide to transform and improve business processes. Their clients include educational institutions, libraries, local governments, and public safety industries. Civica's software solutions are used extensively in libraries across Australia and over 360 Ministry of Education schools in Singapore. Their established Library Management System, Spydus, has been a cornerstone in providing reporting tools for many years, and they have partnered with Yellowfin to enhance their BI capabilities.
The Solution
Civica partnered with leading BI platform Yellowfin to deliver a solution in mobile, collaborative, and embedded BI. The Civica software, powered by Yellowfin, collects data across various categories, including library circulation, customer demographics, stock inventory, and financial information. It delivers customized, easy-to-digest reports that allow managers to detect trends and changes in library activity at a glance. In educational applications, the tool turns data into meaningful paths-to-action for improving school systems, policies, and analyzing student growth at an individual level. The solution allows easy analysis from any device, delivering fact-based insights that assist in developing stronger capabilities and business practices, transforming existing library management systems, and enhancing service delivery.
Operational Impact
  • The Civica/Yellowfin solution cuts reporting time by two to three days per month, freeing up valuable resources.
  • The system facilitates more efficient policy development by empowering staff to make data-driven decisions.
  • Simplified report generation means that anyone can access system information from any location, on any device, at any time.
Quantitative Benefit
  • Cuts reporting time by two to three days per month.

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