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Dynatrace > Case Studies > Clario Accelerates Clinical Trials with AI-Assistance from Dynatrace
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Clario Accelerates Clinical Trials with AI-Assistance from Dynatrace

Technology Category
  • Cybersecurity & Privacy - Identity & Authentication Management
  • Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
  • Healthcare & Hospitals
  • Transportation
Applicable Functions
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Behavior & Emotion Tracking
  • Leakage & Flood Monitoring
Services
  • Cloud Planning, Design & Implementation Services
  • Testing & Certification
The Challenge
Clario, a rapidly growing company in the healthcare industry, found itself grappling with an increasingly complex, hybrid environment due to a series of acquisitions. Each acquisition came with its own technology stack and toolchain, adding to the complexity of the existing legacy systems and cloud platforms. The situation was further complicated as Clario began migrating towards a cloud native architecture running on Kubernetes, with plans to transition these workloads to AWS. The use of disparate monitoring tools to manage IT performance resulted in a lack of observability across all business departments and IT environments. This made it challenging to identify, understand, and resolve any anomalies or performance issues promptly, thereby hindering innovation and optimization of user experiences. Clario recognized the need to standardize its CI/CD processes and consolidate its monitoring and management solutions into a single DevOps toolchain.
About The Customer
Clario is a healthcare company founded in 1972 and headquartered in Philadelphia. It has grown rapidly in recent years, both organically and through six strategic acquisitions since 2013. In 2019, Clario supported 75% of FDA approvals and was named Health IT Innovator of the Year. The company has a diverse technology stack due to its growth and acquisitions, and it is currently transitioning towards a cloud native architecture running on Kubernetes, with plans to move these workloads to AWS.
The Solution
Clario chose Dynatrace to realize its vision of a unified DevOps toolchain, impressed by its easy implementation and the rich AI-powered insights it could provide. Dynatrace was set up in one of Clario’s IT environments in just minutes, quickly illuminating the entire application and infrastructure topology and surfacing insights. Dynatrace provides Clario with real-time, actionable insights into performance issues across its entire hybrid cloud environment. Performance alerts not only identify anomalies but also pinpoint the precise root cause, enabling Clario to remediate quickly and prevent problems from escalating into user-experience-impacting issues. As part of its 'One DevOps toolchain', Dynatrace enables Clario to identify performance degradations during the early stages of development, preventing bad code from progressing through the pipeline. With Keptn, Dynatrace’s open source pluggable control plane, Clario can implement automated quality gates in its software delivery pipeline, accelerating innovation even further.
Operational Impact
  • The implementation of Dynatrace has significantly improved Clario's operations. The AI-powered insights provided by Dynatrace have enabled Clario to quickly identify and resolve performance issues across its entire hybrid cloud environment, preventing these problems from impacting user experiences. The ability to identify performance degradations during the early stages of development has also helped Clario prevent bad code from progressing through the pipeline, thereby accelerating innovation. Furthermore, the use of Keptn, Dynatrace’s open source pluggable control plane, has allowed Clario to implement automated quality gates in its software delivery pipeline. This has further accelerated innovation by providing Clario with precise answers about the performance of newly deployed services, enabling continuous optimization and preventing production issues from occurring.

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