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COA's Transformation with BizTalk360 for Efficient BizTalk Server Environment Management
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Sensors - Temperature Sensors
Applicable Industries
- Cement
- National Security & Defense
Applicable Functions
- Maintenance
Use Cases
- Behavior & Emotion Tracking
- Time Sensitive Networking
Services
- System Integration
- Training
The Challenge
COA, a government organization in the Netherlands responsible for the reception and support of asylum seekers, was facing significant challenges in managing their Microsoft BizTalk environment. They were using the standard BizTalk Administration Console, which was inaccessible for most of their team due to its requirement for developer skills. This led to an over-reliance on their only developer, creating a bottleneck in their operations. Additionally, they had to use RDP connections to access their BizTalk environments for even the most trivial tasks, leading to unnecessary security challenges. They also lacked overall insights and analytics into their environment, and the team was not alerted when anything went wrong, such as issues with host instances, receive ports, and orchestrations.
About The Customer
COA, or Central Agency for the Reception of Asylum Seekers, is a government organization based in the Netherlands. They are responsible for welcoming asylum seekers, helping them to assimilate into their new country or return to their country of origin. They also connect asylum seekers with essential services. As part of their day-to-day operations, COA manages a Microsoft BizTalk environment with two BizTalk servers configured on an Active/Passive SQL Server cluster.
The Solution
COA turned to BizTalk360 to address their BizTalk challenges. BizTalk360 is a tool specifically designed for monitoring BizTalk Server Environments. It offered an easy web interface that enabled their junior BizTalk Administrators to help out with basic maintenance. With BizTalk360, COA could instantly open a web portal which provided them with all the necessary information about the state of their BizTalk environment. They could easily check for running instances, and resume or terminate suspended instances, improving operational efficiency and uptime. An email alert system was also set up to notify a team member as soon as a warning threshold was crossed, eliminating the need for constant monitoring.
Operational Impact
Quantitative Benefit
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