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Comodo ONE Customer Testimonial
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Platform as a Service (PaaS) - Connectivity Platforms
- Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
- Professional Service
- Security & Public Safety
Applicable Functions
- Field Services
- Maintenance
Use Cases
- Fleet Management
- Predictive Maintenance
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Aquaflam was looking for a new RMM solution to improve business processes and help its workforce monitor its customers, maximize workforce efficiency, and deepen customer relationships. The company, with a small workforce of nearly a dozen executives and sales leads, needed to manage the needs of more than 4,000 customers across Belgium. When evaluating any new technology offering, the company needed to ensure that the technology would deliver value for both its customers and its own workforce, without adding cumbersome costs or sacrificing security or reliability.
About The Customer
Aquaflam, based in Deerlijk, Belgium, manages and sells fire extinguishing materials and systems to government agencies, businesses, and individuals across Belgium. Founded in 1979, the company ensures the proper maintenance, inspections, repairs, and upgrades to key fire extinguishing and fire deterrent materials and building systems. This includes monitoring and maintenance of emergency lighting and automatic extinguishing systems, from server rooms to kitchen facilities. Aquaflam has a small workforce of nearly a dozen executives and sales leads but manages the needs of more than 4,000 customers across Belgium.
The Solution
Aquaflam signed up for the free Comodo One platform, which integrates Remote Management and Monitoring, Patch Management, Service Desk, and Device Management into a single tool. As an early adopter, Aquaflam started using the Comodo RMM tool to track and monitor endpoints. The company is already experiencing easier IT management for both its customers and workforce through the Comodo RMM tool. The platform helps MSPs standardize and automate existing processes, view real-time data and alerts from customer networks, reduce operating costs, and improve the quality of service.
Operational Impact
Quantitative Benefit
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